Retail Associate

The Cashier/Customer Service Associate works in a fast-paced environment to deliver friendly and courteous service to customers while processing their purchases efficiently and accurately. A customer service professional who operates a point-of-sale (POS) system to record and accept payments for goods and services. The team member will also need to execute checkout duties for pre-paid goods in our proprietary auction software.

Greets customers in a positive manner when they are entering or leaving the store.

Listening to customers’ needs to ensure questions and concerns are answered.

Process all purchase transactions in a timely, efficient, and accurate manner.

• Operating the computers, payment processing equipment and scanners in the store, as well as itemize and total the purchases made by customers.

Maintains register security and integrity through diligent payment handling, adherence to relevant company policies and awareness of surroundings.

Ensure the workstation is clean, organized, and stocked with necessary supplies.

Being a team player and helping team members as needed by assisting in floor moves, maintenance, and store housekeeping.

Adhering to all company policies, procedures and practices including signing, pricing, and loss prevention.

Ensure compliance with Health and Safety regulations through following safe work practices including proper lifting.

Refers appropriate service and transactional items to the Manager as required.

Education/ Experience
:

• Previous retail or customer service experience

Working knowledge of POS system - some skills are learned through on-the-job training provided by the employer.

• High school diploma or equivalent preferred
• Bilingual in Spanish/English highly preferred

Skills and Ability
:

• Strong interpersonal skills are crucial for creating a positive and welcoming customer experience.
• Basic math skills
• Organized and have attention to detail.
• Priority-setting and time management
• Great communicator – explains things clearly, listens actively, and addresses concerns with care.
• Experience in large-format retail settings such as home improvement or general merchandise stores

Reliable and trustworthy

• Ability to find solutions to problems, adapt and cope with challenging situations and make decisions.

Work Conditions/ Physical Demands
:

Comfortable standing for extended durations of time.

Ability to work in a fast-paced environment.

Work in an environment where internal temperatures may vary based on climate change.

Bend, squat, twist, stand, lift, and walk for extended periods of time.

Lift up to 40 pounds – assisted lifting is available on request.

Travel:

• 0%

Disclaimer:
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Liquidity Services Inc. reserves the right to modify position duties at any time due to business necessity.

Liquidity Services is an Equal Opportunity Employer.