Supervisor, Retail Sales

Supervisor, Retail Sales

Location:

The Ohio State University Wexner Medical Center – Arthur G. James Hospital & Richard J. Solove Research Institute

The Comprehensive Cancer Center – Arthur G. James Hospital and Richard J. Solove Research Institute and Stefanie Spielman Comprehensive Breast Center are committed to providing high quality health services in detection, diagnosis, treatment and rehabilitation. With one location inside the Breast Center and another in the lobby of The James, Hope’s Boutique serves countless cancer patients who can benefit from specialty garments, head coverings, services, jewelry, lotions, books and other retail products.

The Assistant Manager is responsible for directing processes and making decisions to guide the operations of a specialized boutique. The Assistant Manager will:

• Lead and closely oversee daily activities and operations such as purchasing, inventory management and personnel resourcing.
• Ensure consistent strength in customer service, including leading and developing the Lead Fitter and several frontline staff.
• Partner with the Manager to determine strategies to drive topline revenue growth and enhance profitability of Hope’s Boutique.

For Hire:
Bachelor’s degree in retail management, retail merchandising, business management or related field of study or equivalent experience required. Considerable customer service, retail/marketing experience with four to seven years of retail operations, productivity management, decisions support and data analysis experience required. Must have strong written and communication/presentation skills. Needs a solid knowledge of industry trends, innovative systems and POS experience.

Meets mandatory education, in-service, and health surveillance requirements. Demonstrates competence in technical, interpersonal and cognitive skills required to meet essential job functions. Maintains a working knowledge of institutional and departmental policies and procedures.

• FUNCTION:
  Sales and Customer Service
• SUB-FUNCTION:
  Retail
• CAREER BAND:
  People Leader - Managerial
• CAREER LEVEL:
  
  M1

Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post‑offer process.

The university is an equal opportunity employer, including veterans and disability.