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Shift Manager

Job in Columbus, Franklin County, Ohio, 43216, USA
Listing for: Wendy's
Full Time position
Listed on 2026-01-06
Job specializations:
  • Restaurant/Food Service
  • Customer Service/HelpDesk
    Customer Service Rep
Job Description & How to Apply Below
Why Wendy's

Come work and thrive in our fast-paced, customer-service driven Wendy's restaurant within a Pilot Flying J Travel Center. We serve our customers 24 hours a day, 365 days a year. Pilot Flying J has over 650 retail locations and is the largest operator of travel centers and travel plazas in North America. With over 350 restaurants, we are one of the largest restaurant franchisees in America.

Shift Leaders are responsible for supervising employees and general operations of the restaurant. The ideal candidate for this position would possess excellent customer service skills to respond to the needs of customers. In addition, this candidate would be self-motivated and ready to assist the managers with any tasks that need to be executed to keep our facilities well-maintained and running smoothly.

This person would be knowledgeable of store operations and Pilot Flying J's commitment to quality and customer service.

What you can expect

* Weekly Pay
* $10/week Health Insurance

* Medical/Vision/Dental

* Tuition Reimbursement

* 401(k)

What we expect from you

Our team ensures each customer in our Travel Centers receives excellent customer service. Our team achieves this by consistently delivering fast service, friendly smiles, and clean facilities to all of our customers.

You could be our ideal candidate if you have:

* Previous experience or working knowledge of restaurant operations

* Incredible customer service skills & the ability to help maintain a customer focused culture

* Must be proficient with a calculator, computer, and other equipment

* Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives

* Must be able to work a flexible schedule of nights, days, weekends, and holidays

This job opportunity is with one of our many franchisees. Independently owned and operated, Wendy's franchise organizations determine their own compensation, benefits and career programs which may vary from company-owned locations.
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