Leasing Agent Luxury Property

Benefits

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

We are seeking an experienced polished, customer‑focused Leasing Professional to join our team at a luxury residential community in downtown Columbus. This role is responsible for delivering a five‑star leasing experience, supporting residents and prospects with professionalism, and helping maintain strong occupancy and retention. The ideal candidate is personable, organized, confident, and thrives in a fast‑paced, hospitality‑driven environment. If you love connecting with people and take pride in creating exceptional experiences, this is a perfect fit.

• Lease apartments at the highest effective rent while maintaining a strong customer‑service philosophy
• Greet prospects warmly, build rapport, and conduct polished property tours
• Qualify potential residents and verify application information
• Show model units and available apartments with confidence and professionalism
• Maintain strong knowledge of competitive communities, pricing, and amenities
• Assist with preparing and updating the competitive market survey
• Weekend availability required

• Maintain a courteous, helpful, and professional attitude at all times
• Respond promptly and courteously to resident requests and concerns
• Assist with resident relations and support community events
• Inspect apartments prior to move‑in to ensure luxury‑level readiness
• Greet new residents and support a smooth move‑in process

• Maintain accurate resident files in accordance with company policy
• Complete all lease‑related documents accurately and in a timely manner
• Enter resident and prospect data into the property management system
• Assist with renewal efforts and retention programs
• Support office operations and perform clerical duties as needed
• Understand and communicate community policies clearly to residents and prospects
• Travel occasionally for training or company needs

• Strong customer‑service and hospitality mindset
• Excellent verbal communication and interpersonal skills
• Professional appearance and demeanor
• Proficient sales and closing skills
• Strong organizational and time‑management abilities
• Ability to interact successfully with residents, prospects, and team members
• Yardi or property management software experience preferred

• Ability to stand, walk, climb stairs, and tour the community regularly
• Ability to lift up to 25 lbs as needed

• A polished, people‑focused professional who thrives in a luxury environment
• A confident communicator who builds trust quickly
• Someone who takes pride in delivering exceptional resident experiences
• A proactive team member who anticipates needs and solves problems with ease
• A motivated leasing professional who enjoys sales and relationship‑building

• Competitive pay
• Outstanding growth potential
• Paid sick leave, vacation, and holidays
• Full benefits package (health, dental, life insurance)
• 401(k) participation
• Equal Opportunity Employer Drug‑Free Workplace