Care and Enrichment Technician

Summary

For more than 150 years, the ASPCA has been on the frontline to save, transform and protect the lives of millions of animals. The Cruelty Recovery Center (CRC) team is looking for a Care & Enrichment Technician to support lifesaving care and make a critical impact on vulnerable animals who need us most.

At the Cruelty Recovery Center (CRC) in Columbus, Ohio, a dedicated team of sheltering, veterinary and animal behavior staff work together to serve animals rescued in ASPCA national cruelty cases and disaster responses. This team works closely with the ASPCA’s National Field Response (NFR), Veterinary Forensics, Legal Advocacy & Investigations (LAI), Behavioral Sciences (BST) and Shelter Medicine Services (SMS) teams to ensure well‑coordinated operations and high‑quality, holistic care for animal victims of neglect, abuse and natural disasters.

• This is an in‑person position located at the Cruelty Recovery Center in Columbus, OH
• Ability and willingness to travel up to 15% of the time as needed
• Ability and willingness to work weekend shifts and nights and holidays as scheduled

Compensation

Starting pay for the successful applicant will depend on a variety of factors. The target hiring range for this role is $20.75 - $22.19 per hour.

Benefits

• Affordable health coverage, including medical, employer‑paid dental, and optional vision coverage.
• Flexible time off, that includes vacation time, sick and bereavement time, paid parental leave, 10 company paid holidays, and paid personal time off.
• Competitive financial incentives and retirement savings, including a 401(k) plan with generous employer contributions — we match dollar for dollar up to 4% and provide an additional 4% contribution.
• Robust professional development opportunities, including classes, on‑the‑job training, coaching and mentorship.

For more information on our benefits offerings, visit our website.

• Provide daily care and support for the animals in the shelter, adhering to the CRC standard operating procedures and low stress handling and approach.
• Monitor and help maintain the medical and behavioral health of shelter animals; ensure adherence to nutrition, sanitation and infectious disease‑prevention protocols.
• Ensure the comfort and cleanliness of shelter animals.
• Provide a safe and compassionate environment by using low‑stress handling techniques.
• Comply with feeding programs related to behavioral enrichment.
• Integrate volunteers into daily care, setting clear expectations, providing guidance and gratitude.
• Take inventory and stock supplies as needed.
• Drive an ASPCA vehicle and transport animals as needed.
• Maintain cleanliness of animal transport vehicles.
• Maintain strict confidentiality when dealing with criminal cases.
• Assist with planning and arrangements for temporary sheltering operations in the field.
• When appropriate, work with local communities affected by disasters to return rescued animals to owners and find placement for unclaimed animals.
• Follow guidelines to ensure that animal holding areas include appropriate music and/or auditory stimulation.
• Exercise/socialize animals as instructed and manage playgroups as directed by the behavior team.
• Prepare and distribute enrichment as directed.
• Assist as requested and directed in behavior interventions as a “novel person.”

• Ability to observe and accurately interpret animal behavior.
• Ability to restrain, lift, and handle animals in stressful conditions.
• Comfortable working with behaviorally compromised animals and in environments where euthanasia is performed.
• Displays care and concern for safety and well‑being of self, animals and others.
• Values individual differences and perspectives, encouraging and supporting them.
• Builds authentic, trusting relationships that enhance performance.
• Basic knowledge of Microsoft Office and Outlook.
• Willingness to learn Salesforce and other computer programs.
• Must be able to lift up to 100 lbs with support, carry up to 50 lbs, and meet physical demands (bend, crawl, reach overhead, kneel, repetitive hand use).
• Must be willing to work in an environment with extreme temperature changes and exposure to…