IRP RN - Clinical Call Center

6 days ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

Current Employees and Students: Please log in to Workday to use the internal job search and application process.

Position Scope/Summary

The James Clinical Call Center Triage RN is responsible to be the primary responder to manage telephone calls within the defined scope of practice as established by the Ohio Board of Registered Nursing for established James patients. The James Clinical Call Center Triage RN is responsible to complete an initial call assessment and then triage the call based on the assessment.

The James Clinical Call Center Triage Nurse is responsible to document the assessment and management of the call into the organizational electronic medical record. The nurse will be responsible to follow up and assist in resolving post-discharge or post-procedure calls that require additional intervention after initial post-discharge/post-procedure call completed. They will also be the clinical resource for James scheduling staff for referral based needs.

Minimum Education Required

• Bachelor’s Degree in Nursing
• Oncology Nursing Certification (OCN)- preferred
• Minimum of 3-5 years’ nursing experience – preferable in an outpatient setting Basic PC and keyboard skills required.

Required Qualifications

• Experience in telephone assessment and management – preferred
• Degree in Nursing from a CCNE (Commission on Collegiate Nursing Education) or Accreditation Commission for Education in Nursing (ACEN) accredited nursing program required
• Current Ohio license or interim permit
• Three years of oncology experience required

Screen reader users may encounter difficulty with the online application. For assistance with applying, please contact hr-accessible application. If you have questions while submitting an application, please review these frequently asked questions.

Thank you for your interest in working at Ohio State.

Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.

The university is an equal opportunity employer, including veterans and disability.

• Seniority level
  :
  Mid-Senior level
• Employment type
  :
  Part-time
• Job function
  :
  Health Care Provider
• Industries
  :
  Hospitals and Health Care

Referrals increase your chances of interviewing at The Ohio State University Wexner Medical Center by 2x

• Ambulatory RN
  - South High Med Peds Clinic
• Clinical Review Nurse (RN) – Concurrent Review
• Ambulatory RN
  - Outpatient Psychiatry
  - Main Campus
• RN - Registered Nurse | LPN - Licensed Practical Nurse - Full Time Nights - $5000 Sign On Bonus
• Registered Nurse - Occupational Health Center
• Registered Nurse (RN) Care Coordinator
  - Hospitalist RN
• Registered Nurse (RN) Triage
  - General Internal Medicine
  - Campus Area

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.