Community Engagement Coordinator

Overview

Since 1945, Catholic Social Services (CSS) has been a source of compassion, dignity, and hope for those Christ calls us to serve throughout our community. Serving over 10,000 individuals annually, our mission is supported by dedicated volunteers who help seniors find connections, guide families towards a brighter future, and assist young adults in transitioning to the workforce. Rooted in the belief that every person reflects the image of God, we journey together as neighbors, empowering individuals to shape their own futures with our unwavering support.

Community Engagement Coordinator

The Community Engagement Coordinator develops positive long-term relationships with businesses and industry representatives to address workforce needs, support and strengthen relationships with business and industry, and coordinate resources for clients through community outreach, partnerships, referrals, and data management. The role supports the center programs with activities and assists as needed to support clients.

Location:

Our Lady of Guadalupe Outreach Center, 3631 Soldano Blvd, Columbus OH 43228

• Promote educational programs for clients and community organizations.
• Develop and manage relationships with partner agencies and community-based organizations to make proper referrals.
• Assist the program manager with center projects.
• Facilitate group processes including enrollment, testing, workshops, orientations, and job programs.
• Maintain communication with clients, volunteers, and staff.
• Assist with outreach to community partners including Catholic parishes and other faith-based organizations to develop and maintain group programming and community referrals for clients.
• Represent the agency at all relevant events, coalition meetings, and taskforces, and participate in community outreach events which may include talks, presentations, resource fairs, and interviews.
• Assist in the coordination of interns and volunteers.
• Coordinate educational programs including English as a Second Language (ESL), Digital Literacy, Mercadito Raices and other programs, as needed.
• Design and conduct surveys and focus groups with students, volunteers, and community partners to determine satisfaction and improve program accessibility and outcomes.

• Responsible for all programmatic data entry and monthly, quarterly, and annual reporting.
• Provides regular updates to program staff and community collaborators, and shares or hosts and develops content for the program’s social media page (in coordination with advancement).
• Assist with front desk duties such as invoicing, supplies, building maintenance, and in the pantry.
• Generate and publish a calendar of events/activities for respective site(s) to ensure access for students and partners.

• Bachelor’s degree in education, business or related field, required
• Two (2) years of education, training or related program experience.
• Fluent in English and Spanish, spoken and in writing.
• Proficient in various computer programs, including Microsoft Office suite, Office 365, SharePoint, and TEAMS.
• Ability to establish, build, and sustain rapport/trust with clients as well as effective work relationships.
• Valid Ohio Driver’s license and state minimum car insurance coverage.

• Excellent Team Environment
• Health, Vision, and Dental Benefits
• Vacation and sick leave
• 403(b) Retirement Savings Plan w/match
• Mileage reimbursement
• Hourly pay: $22.50 - $23.75 depending on experience
• Work week: 37.5 hours
• Occasional evenings, 6:00 to 8:30 PM and weekends

The organization is a Drug Free Workplace and an Equal Employment Opportunity, Affirmative Action Employer and is committed to building a diverse and inclusive workforce to reflect and provide culturally responsive services to a diverse community.