Program and Volunteer Manager

Overview

Program and Volunteer Manager role at Little Bottoms Free Store

Little Bottoms Free Store is seeking a full-time Program & Volunteer Manager to support our mission to foster a safe, nurturing environment while providing essential baby supplies to disadvantaged Franklin County Ohio families with children aged 3 and under. The Program & Volunteer Manager is a key member of our team, supporting the Executive Director in implementing programming that aligns with our organizational mission, vision, and goals.

This position will be responsible for overseeing the daily operations of the free store and additional programming events and service hours. This position reports to the Executive Director.

Little Bottoms Free Store believes our team is the strongest when we have a diversity of perspectives and experiences. We value a diverse workplace and seek to create an inclusive work environment. We do not discriminate on the basis of race, gender, gender identity, religion, color, national origin, sexual orientation, age, marital status, pregnancy, veteran status, or disability status. We encourage BIPOC individuals and those with lived expertise to apply to this position, even if you do not feel you meet 100% of the requirements listed below.

• Coordinates the scheduling, receiving, and sorting of all donations and the preparation and oversight of the free store for service hours on Thursday evenings in collaboration with volunteers and other staff.
• Oversees and manages daily store operations and other program and service hours.
• Communicates with families served by Little Bottoms to support access to our services and coordinate connection to other needed community resources.
• Supports strong working relationships with members, partners, churches, and volunteer agencies.
• Supports community outreach activities and provides tours of programming as needed.
• Treats all members and guests with courtesy, kindness, and respect, communicating clearly about the availability and limitations of our services and resources.
• Oversees scheduling of volunteers to coordinate daily activities, ensuring compliance with regulations and internal policies.
• Maintains adequate program supplies, ordering supplies as needed.
• Measures and reports on program performance.
• Maintains accurate and timely member and donor records.
• Maintains a neat, orderly, and organized system for sorting, storage, and re-stocking donations.
• Supports volunteer recruitment and training efforts.
• Maintains safety, cleanliness, and security of the building and follows opening/closing procedures.
• Works collaboratively with Little Bottoms staff, volunteers, partners, and supporters.
• Contributes to the total effectiveness of Little Bottoms, communicating openly, solving problems proactively, offering creative ideas, and working as a positive, engaged team member.
• Attends required trainings and meetings. Performs related tasks as required.
• Work schedule requires availability on Thursday evenings (5-8:30 PM) and 1-2 Saturday mornings monthly. Additional weekend and evening hours may occasionally be required.

• Seniority level:
  Entry level
• Employment type:
  
  Full-time
• Job function:
  Project Management and Information Technology
• Industry: Non-profit Organizations

• Must be eligible to work in the U.S.
• 1-2 years of experience working with diverse populations, underserved communities, and/or immigrant populations including non-English speakers.
• Strong attention to detail and accurate record-keeping.
• Excellent communication and interpersonal skills.
• Excellent organizational and time management skills.
• Good analytical, problem solving, and critical thinking skills.
• Strong moral character, integrity, and emotional intelligence.
• Commitment to uphold and adhere to Little Bottoms Free Store’s mission, vision, and values.
• Commitment to fostering diversity, equity, and inclusion.
• Ability to work efficiently and effectively without direct supervision.
• Proficiency with computers and office equipment.
• Proficiency with Microsoft Office Suite (Word, Excel, etc.)
• COVID-19 Vaccination series, Annual Flu Vaccination, and background check required.