Insert Machine Technician
Listed on 2026-01-27
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Manufacturing / Production
Manufacturing Production, Machine Operator
Job Summary
Performs daily functions essential to operating Kern inserting equipment to prepare Columbia Gas & NIPSCO bills, notices, letters and other miscellaneous forms for each of 6 NiSource distribution companies. Success is determined by meeting same-day mailing SLA's for 150,000+ pieces, while maintaining high accuracy and achieving the best possible postal discounts. The successful candidate must be able to work long hours - moving repetitively up and down the length of the inserting equipment, have basic mechanical aptitude and have the flexibility to work any and all hours needed to meet USPS delivery expectations.
EssentialFunctions
- Learns and operates a Kern 3500 or 3600 electronic multi-station high-speed inserting machine and peripheral support equipment in a safe, efficient and productive manner;
- Accurately sets-up document cuts, alignment, machine sensors and double-detection controls, cameras, insert stations and envelopes according to coinciding state and job specifications;
- Effectively identifies causes of jams and/or down time and make operator-level adjustments when needed; request tech support as appropriate;
- Continually monitors equipment operation, print quality, product accuracy and output to ensure mail piece assembly meets internal and USPS set expectations;
- Maintains a minimum bill inserting production average rate of 10,000 pieces per hour with a maximum 1% fail rate;
- Learns and adheres to basic document process strategies:
- Internal job priorities;
- Coordinated tray tags and sort adherence;
- Quality focus through flag & divert procedures;
- Determine indicia and non-indicia mailings;
- Identify envelope and insert specifications;
- Inspects equipment throughout shift, keeping machine in good working order. Performs daily & weekly PM and cleaning procedures, adhering to Lean 5S guidelines throughout work area.
- Covers breaks, lunches and additional shifts during vacations, sick time and production delays;
- Assists team with any task needed to assure same-day SLA's are met.
- High School Diploma Or equivalent.
- Ability to maintain safety, efficiency and productivity in a high-production environment.
- Ability to work both independently and collaboratively in a team environment.
- This position requires significant standing, walking and repetitive motion.
- This position requires carrying or lifting objects up to 50 lbs. and pushing or pulling up to 80 lbs.
- Ability to maintain accurate and legible records requiring basic math calculations.
- Motivated to participate in continuous improvement objective - including 2-Second Lean, individual growth and development, and personal accountability goals.
- Knowledge of USPS regulations and mail processing
- Mechanical aptitude
- Basic PC knowledge
- Inserting operator experience
- Previous work experience in high-production environment
The preceding description is not designed to be a complete list of all duties and responsibilities required of the position.
As a public utility, NiSource is required to provide continuous service to customers at all times. To ensure we fulfill that obligation, employees may be required to work outside their normal work hours and perform tasks outside of their normal responsibilities in support of emergency operations.
Work AuthorizationAuthorized to work in the United States without requiring sponsorship.
Workplace ConnectionValue inclusion within your day to day responsibilities by respecting others perspectives/convictions, engaging others opinions, creating a safe environment where people, ideas, and opinions are valued within your Team/Customers and external partners.
Respect the unique lived experiences within your Team/Customers and external work partners by valuing different world views, challenges, and cultures that represents all walks of life and all backgrounds.
Treat others with respect and consideration. Actively participate in creating and contributing to a positive work environment.
Equal Employment OpportunityNiSource is committed to providing equal employment opportunities in each of its companies to all employees and applicants for…
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