Director of Production Operations

Overview

About Model 1 Commercial Vehicles:
Since we got our start in 1980, Model 1 Commercial Vehicles has grown to become the nation’s largest dealership, representing more than 20 top manufacturers across the U.S. And we did it all by listening to and investing in customers like you. Customers who want more than a dealer. Customers who want a partner in creative solutions to the challenges you face today, and visionary thinking for what’s next.

It’s the strength of our relationships – both with customers and manufacturers – that allows us to keep a finger on the pulse of what our customers need and what’s possible to not just source but create together. Whether it’s custom‑built vehicles or alternative fuel and electric vehicle (EV) options, customers have a partner from challenge all the way through solution and beyond.

Our Core Values

• Solving Problems:
  Trust what you know. Work together to find solutions. See every angle and figure it out.
• Setting the Tone:
  Establish the mood that puts others  the person that you’d want to interact with – approachable and transparent.
• Drive Forward:
  Keep your eyes up to see what’s ahead. Imagine better methods. Seize opportunities. Move the business and the market, meaningfully.
• Find Balance:
  Match your energy at work to your energy with family, friends, and community. Decide and align your priorities. Pour into yourself and those around you.
• Own It:
  Take the extra step. Fix issues when they come up. Care from start to finish. Do the right thing, every time.

Job Summary

The Director of Production Operations is responsible for leading Model 1’s four Production Centers to achieve high‑volume, high‑quality output while driving continuous improvement across all operational functions. This role oversees the Production Operations Managers and works closely with cross‑functional partners to increase production capacity, standardize processes across locations, and improve operational efficiency and throughput. Through hands‑on leadership, strategic planning, and a commitment to operational excellence, the Director ensures that each production hub performs at its highest potential while supporting Model 1’s long‑term growth and expansion objectives.

This position plays a critical role in shaping consistent production performance, strengthening communication across teams, and ensuring Model 1 continues to deliver exceptional value and service to its customers.

What You Will Gain

• Competitive benefits including health insurance, paid holidays, and vacation pay
• Continuous training to provide you the opportunity to develop your full potential and be a true business partner
• Access to an expansive network of mentors and networking opportunities
• Top quality technology to assist in your daily responsibilities to allow for more efficiencies to deliver outstanding customer service

Strategic Leadership & Operational Excellence

• Lead production operations across Duncan, OK;
  Elkhart, IN;
  Summerville, SC; and Chino, CA, ensuring all locations meet production targets and delivery goals.
• Develop and execute strategic plans to increase capacity, expand throughput, and improve overall production performance.
• Implement standardized processes, workflows, and operating procedures across all production centers.
• Partner with OEMs to ensure build quality, correct specifications, and resolution of issues impacting production or customer requirements.
• Influence staffing levels, shift structures, and resource allocation to maximize facility output in partnership with local management.

Production Delivery & Scheduling

• Work with production scheduling and forecasting teams to align staffing, capacity planning, and facility resources with corporate production targets.
• Ensure facilities are prepared for customer acceptance appointments, including unit readiness, documentation, and inspection preparation.
• Lead or co‑lead daily and weekly production meetings to ensure alignment, resolve constraints, and improve on‑time delivery performance.
• Ensure accurate and reliable production reporting with consistent communication to the executive team and cross‑functional partners.

Quality, Customer Acceptance,…