Director of Warehouse & Distribution Operations
Listed on 2026-03-12
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Management
Operations Manager, Supply Chain / Intl. Trade, General Management -
Warehouse
Operations Manager, Supply Chain / Intl. Trade
Job Summary
The Director of Warehouse & Distribution Operations is responsible for leading and optimizing multi-site warehouse and transportation operations across six U.S. distribution centers. This role oversees end-to-end inbound, outbound, inventory accuracy, and shipping performance while driving KPI visibility, operational standardization, and continuous improvement across the network.
Brief DescriptionThe Director of Warehouse & Distribution Operations is responsible for leading and optimizing multi-site warehouse and transportation operations across six U.S. distribution centers. This role oversees end-to-end inbound, outbound, inventory accuracy, and shipping performance while driving KPI visibility, operational standardization, and continuous improvement across the network. This is a high‑autonomy leadership role that requires a hands‑on operator with strong analytical skills, the ability to manage managers, and comfort partnering directly with executive leadership in a data‑driven environment.
Duties/Responsibilities- Lead warehouse and distribution operations across six U.S. facilities, ensuring consistent execution, efficiency, and service performance
- Directly manage and develop Warehouse Managers, setting clear performance expectations and accountability across the network
- Own inbound and outbound operations, including container receiving, put‑away, inventory control, picking, packing, and shipping
- Oversee transportation logistics and freight execution in partnership with Supply Chain
- Establish and manage warehouse KPIs, dashboards, and reporting for executive visibility
- Drive network‑wide process standardization, best practices, and continuous improvement initiatives
- Lead operational planning and execution tied to network optimization, including redistribution of product into a new (largest) Georgia facility
- Improve labor efficiency, throughput, space utilization, and overall warehouse productivity
- Ensure equipment readiness and facility functionality through maintenance planning and capital improvement coordination
- Partner cross‑functionally with Supply Chain, IT, Finance, Sales, Quality, and Customer Support to support business needs
- Promote safe work practices and compliance with company and regulatory standards
- Proven ability to lead multi‑site warehouse and distribution operations
- Strong people leadership skills, including experience managing managers
- Advanced KPI and operational reporting capability, with strong financial and analytical mindset
- Deep understanding of warehouse operations, inventory accuracy, and distribution best practices
- Experience overseeing transportation/logistics execution and freight flow
- Ability to standardize processes across multiple locations and drive consistent performance
- Strong cross‑functional communication and executive‑level reporting skills
- Proficiency with ERP/WMS systems (Net Suite strongly preferred) and Microsoft Office
- Strong problem‑solving skills with ability to lead change in a fast‑paced environment
- Ability to travel 25–50% to distribution centers as needed
- Bachelor’s degree in Supply Chain, Operations, Business, or related field preferred
- 10+ years of progressive warehouse/distribution operations experience required
- 5+ years of multi‑site leadership experience required
- Experience in consumer packaged goods (CPG) or durable consumer products distribution strongly preferred
- Ability to work in a warehouse environment and move throughout facilities regularly
- Must be able to lift up to 100 pounds with or without reasonable accommodation
- Ability to stand and walk for extended periods during facility visits
- Ability to operate in environments with warehouse equipment including forklifts, pallet jacks, and conveyors
- Directly manages six Warehouse Managers
- Oversees approximately 80 warehouse employees across six distribution centers
- Responsible for performance management, coaching, development, and accountability of leadership teams
- Partners with HR and Operations leadership on hiring, training, and workforce planning
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