PN - Program Administrator - Digital Content Manager

Overview

Job Description - PN  - Program Administrator 3 - Digital Content Manager (260000WI)

Organization:
Commerce

• Agency Contact Name and Information:
  Katy Zappia, katy.zappiao.gov or

Unposting Date:
Feb 17, 2026, 10:59:00 PM

Work Location:

Riffe Tower 77 South High Street Concourse Columbus 43215

Primary

Location:

United States of America-OHIO-Franklin County-Columbus

Pay Range 14, step 1: $39.22/hour

Schedule:

Full-time

Work Hours:

8:00 AM - 5:00 PM

Union:
Exempt from Union

Primary Job Skill:
Program Management

Technical

Skills:

Consumer Analytics, Digital Marketing, Communications

Professional

Skills:

Analyzation, Building Trust, Creativity, Customer Focus, Decision Making

The Mission of the Ohio Department of Commerce is promoting prosperity by protecting what matters most.

The Division of Administration provides overall leadership and administrative support for all Divisions. The Division includes the Office of Director, Communications, Fiscal, Human Resources, IT, Legal and Legislative Affairs.

As the state’s chief regulator, the Department of Commerce impacts Ohioans every day. We are motivated by our mission to promote prosperity for businesses and licensees by protecting what matters most to the residents of our state. We ensure compliance through proactive outreach, education, and customer-focused service.

Commerce is comprised of eight operating divisions and one standalone program that span a variety of industries including real estate, liquor, banking, securities, firefighting, construction and skilled trades, and cannabis. Through exceptional compliance practices and oversight, Commerce has a direct role in protecting Ohioans.

Making an IMPACT for the customer: Inclusive, Motivated, Proactive, Accountable, Customer-Focused, Teamwork

The Division of Administration, Communications Section is seeking candidates to fill a Program Administrator 3 (PA
3) role. This PA 3 will act as the agency s Digital Content Manager (PA
3) overseeing strategy & managing the website for the Ohio Department of Commerce. This includes interacting with divisional leadership to understand content priorities, marrying those content priorities with analytics from website users & public feedback, providing program direction & editorial content for existing & new team members, & providing a seamless user experience for Commerce stakeholders. Prioritizing messaging for Communications team & Social Media Coordinator, partnering with Communications to oversee digital marketing campaigns, & hiring contractors.

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees. For a list of all the State of Ohio Benefits, visit our Total Rewards website. Our benefits package includes:

• Medical Coverage
• Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
• Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
• Childbirth, Adoption, and Foster Care leave
• Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
• Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)

* Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.

5 yrs. trg. or 5 yrs. exp. in business administration, management or public administration.

• Or completion of undergraduate core program in business administration, management or public administration; 36 mos. trg. or 36 mos. exp. in supervisory, administrative &/or managerial position.
• Or completion of undergraduate core program for academic field of study commensurate with program area to be assigned (digital content) per approved Position Description on File; 36 mos. trg. or 36 mos. exp. in supervisory, administrative, managerial &/or staff position involving planning, research &/or policy/procedure development.
• Or 1 yr. exp. as Program Administrator 2, 63123.
• Or equivalent of Minimum Class Qualifications For Employment noted above.

Job

Skills:

Program Management

Applications must clearly indicate how the applicant meets the minimum qualification for the position. If you meet minimum qualification due to educational achievement, please submit a copy of your unofficial transcript(s) with your application. All answers to the supplemental questions must be supported by information provided in the work experience &/or education sections on your civil service application. Please do not use “see resume” as a substitution for the completed application;

assumptions will not be made.

Application Status:
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