Property Manager luxury

Benefits

• Dental insurance
• Paid time off
• Training & development

We are seeking an experienced , polished, and highly motivated Property Manager to lead operations at a luxury residential community in downtown Columbus. This role requires a strong leader who can deliver a five‑star resident experience, maintain high occupancy, and ensure the community operates with excellence in every area. You will oversee a team of three and manage all aspects of property operations, including leasing performance, resident relations, financial management, maintenance coordination, and team development.

The ideal candidate thrives in a fast‑paced, high‑expectation environment and understands the elevated service standards required in a luxury urban market.

• Lead, train, and support a team of three on‑site employees
• Hire, onboard, and terminate staff in accordance with company policy
• Conduct performance evaluations and recommend promotions or salary adjustments
• Maintain accurate payroll records and ensure compliance with deadlines
• Foster a professional, service‑driven culture aligned with luxury standards
• Maintain open, consistent communication with employees, residents, applicants, and vendors

• Oversee leasing performance to maintain strong occupancy
• Assist with leasing as needed using a polished, hospitality‑driven approach
• Prepare, process, and execute leases and related documentation
• Manage move‑ins and move‑outs, including inspections and resident communication
• Resolve resident concerns promptly and professionally
• Ensure a five‑star experience at every touchpoint

• Maintain accurate financial records and follow accounting policies
• Assist with rent collection and delinquency management
• Prepare daily bank deposits and manage petty cash
• Monitor expenses and report budget variances
• Assist with annual operating budget preparation
• Purchase office supplies in accordance with company policy

• Ensure maintenance requests are handled promptly and residents are updated on delays
• Conduct regular property inspections to identify deficiencies and safety concerns
• Oversee maintenance schedules, emergency coverage, and contractor work
• Ensure the property is clean, safe, and impeccably maintained
• Supervise outside contractors and ensure work meets luxury standards

• Execute marketing strategies to attract and retain high‑quality residents
• Maintain a strong online reputation and consistent brand presentation
• Support community events and resident engagement initiatives
• Ensure model units, amenities, and common areas reflect luxury expectations

• Bachelor’s degree (preferred)
• Associate degree
• OR 7+ years of full‑time business or property management experience
• Experience managing a luxury or Class A community strongly preferred

• Strong leadership and team‑building abilities
• Excellent verbal and written communication skills
• High‑level customer service and hospitality mindset
• Strong organizational and time‑management skills
• Proficient sales and closing skills
• Professional appearance and demeanor
• Yardi experience preferred (or similar software)
• Ability to successfully interact with residents, vendors, and team members

• A polished, professional leader who understands luxury service expectations
• A confident decision‑maker with strong operational precision
• Someone who takes pride in delivering an exceptional resident experience
• A strong communicator who balances empathy with accountability
• A proactive manager who anticipates needs and solves problems quickly

• Competitive salary
• Outstanding growth potential
• Paid sick leave, vacation, and holidays
• Health, dental, and life insurance
• 401(k) participation
• Equal Opportunity Employer Drug‑Free Workplace