Program Administrator

Overview

The Division of Unclaimed Funds reunites Ohioans with their hard-earned but forgotten money. This includes taking reports of unclaimed funds that result when an account becomes dormant, and the business no longer has contact information for the account owner, holding these funds for safekeeping and working aggressively to track down the rightful owner.

• Experience advocating for and coaching others on providing excellent customer service
• Compiling and analyzing data to measure performance
• Reporting on the Support Sections performance to Senior Management
• Overseeing day-to-day operations of the Support Section Team
• Establishing standards and procedures
• Setting customer service objectives goals
• Hiring and training new personnel

• 4 yrs. trg. or 4 yrs. exp. in business administration management science or public administration.
• Or completion of undergraduate core program in business administration, management science or public administration; 2 yrs. trg. or 2 yrs. exp. in supervisory, administrative &/or managerial position.
• Or completion of undergraduate core program in academic field commensurate with program area to be assigned per approved Position Description on file; 2 yrs. trg. or 2 yrs. exp. in supervisory, administrative &/or managerial position or staff position involving planning, research &/or policy/procedure development.
• Or 1 yr. exp. as Program Administrator 1, 63122.
• Or equivalent of Minimum Class Qualifications For Employment noted above

Job

Skills:

Program Management

Organization: Commerce

Michael.

Doersamo.gov or

Feb 3, 2026, 9:59:00 PM

Riffe Tower

United States of America-OHIO-Franklin County-Columbus

$32.35 per hour - $46.09 per hour

Full-time

8:00am - 5:00pm M-F

Unclassified

Exempt from Union

Program Management

Customer Service, Management, Program Management, Public Relations, Training

Critical Thinking, Motivating Others, Performance Management, Problem Solving, Continuous Improvement

The Mission of the Ohio Department of Commerce is promoting prosperity by protecting what matters most

As the state’s chief regulator, the Department of Commerce impacts Ohioans every day. We are motivated by our mission to promote prosperity for businesses and licensees by protecting what matters most to the residents of our state. We ensure compliance through proactive outreach, education, and customer-focused service.

Commerce is comprised of eight operating divisions and one standalone program that span a variety of industries including real estate, liquor, banking, securities, firefighting, construction and skilled trades, and cannabis. Through exceptional compliance practices and oversight, Commerce has a direct role in protecting Ohioans.

Our Guiding Principles

• Inclusive
• Motivated
• Proactive
• Accountable
• Customer-Focused
• Teamwork

For Information on Benefits, please .