Convention Center Operations Manager

The Convention Center Operations Manager provides technical leadership and project oversight for live events, virtual productions, and experiential installations at the Greater Columbus Convention Center. This role coordinates production crews, manages technical resources, executes CAD‑based designs, oversees budgets, and ensures each event aligns with its creative and operational goals. The position requires strong communication, advanced AV technical knowledge, and the ability to lead teams in a fast‑paced event environment.

• Serve as a professional role model, promoting a collaborative and client‑focused culture.
• Supervise and coordinate production crews, equipment, and technical resources across multiple events.
• Lead onsite technical staff during installation, show execution, and strike.
• Maintain an active understanding of project budgets and support strategic financial decisions.
• Ensure effective communication among internal teams, clients, and external vendors.
• Partner with operations leadership to optimize staffing, equipment usage, and third‑party resources.
• Source, contract, and manage outside vendors for labor, technology, and specialized services.
• Coordinate venue requirements including power, security, rigging, and facility services.
• Schedule and participate in planning meetings, Zoom calls, and site surveys with clients and technical staff.
• Use project management software to maintain all aspects of active projects, including budgets, approvals, updates, and change orders.
• Produce and revise CAD‑based technical drawings, floor plans, and event layouts.
• Fill in for other technical positions on an as‑needed basis.
• Follow all safety procedures to ensure the safety of staff, clients, and audiences.
• Prepare purchase orders and reconcile project expenses and documentation accurately and timely.
• Collaborate with leadership to ensure production standards, pricing structures, and operational processes are upheld.

• Bachelor’s degree in a related field; OR four years of related experience in live event production, AV operations, or technical direction; OR an equivalent combination of education and experience.
• Hands‑on experience with audio, video, lighting, streaming, power distribution, and rigging systems.
• Knowledge of safety practices in live event or convention center environments.
• Proficiency with CAD‑based design software for layouts and production schematics.
• Excellent communication and organizational skills.
• Ability to manage multiple concurrent projects and meet deadlines.
• Strong adaptability in a fast‑paced, frequently changing environment.
• Valid driver’s license required.

Ability to perform essential job functions with or without reasonable accommodation.

• Ability to lift and carry 2,550+ pounds occasionally.
• Ability to stand, sit, walk, and move around event facilities for extended periods.
• Visual and auditory capability to assess audio and video quality.
• Ability to work in varied environments, including darkened show conditions, elevated platforms, and busy event floors.

Mills James offers a comprehensive benefits package for this full‑time opportunity, including health, dental and vision care, 401(k), and Roth 401(k) with company match.