General Manager

The General Manager is a key strategic and operational leader at the symphony – overseeing the systems, people and process that bring performances and events to life. A member of the senior leadership team, the GM reports to the CEO and works in close partnership with the VP of Artistic Planning & Programs, CFO, Music Director, Principal Pops Conductor and senior leadership colleagues.

The GM ensures the smooth, efficient, and high-quality execution of all orchestra operations, manages critical relationships with musicians, venues, unions and partners; and plays a vital role as we plan and build our future home. This is a role for a collaborative, solutions-oriented professional who thrives in complex environments, builds strong cross-departmental relationships, and can translate vision into reality.

• Serve as a member of the senior leadership team in establishing organizational strategy, priorities, goals and budget and fostering a positive and inclusive organizational culture
• Collaborate closely with the CEO, VP of Artistic Planning & Programs, and other department heads to ensure cohesive planning across artistic, operational and administrative functions.
• Provide regular updates and analyses to the CEO and when requested, Board of Trustees.
• Model a collaborative, solutions-oriented approach that reinforces a positive and high-performing organizational culture.

• Lead all aspects of concert and event operations, including scheduling, technical production, stage management, and front-of-house coordination.
• Supervise production and operations staff, stage crew, and venue management personnel.
• Work with CFO and finance team to develop and monitor the production and facilities budgets;
  Identify and implement cost-saving initiatives without compromising artistic quality or mission.
• Oversee maintenance and capital needs related to production equipment and infrastructure.
• Manage relationships and logistics related to touring, run-outs, and community engagement performances.
• Partner with the VP of Artistic Planning & Programs to align production logistics with artistic intent and programming strategy.
• Manage the organizational use of file sharing and calendar management platforms and serve as the main point of contact for IT resources.

• Oversee orchestra personnel management including auditions, hiring, contracting, visa and work authorization, policies and procedures, working with HR to ensure timeliness, accuracy, compliance and service objectives are met.
• Administer the Collective Bargaining Agreement (CBA) in partnership with the CEO, CFO and HR;
  Maintain accurate records of CBA compliance and provide guidance to staff and musicians on contractual matters.
• Serve as principal member of the management negotiating team for musician and stage employee contract negotiations (with AFM and IATSE), preparing analyses, data, and scenario planning to inform discussions.
• Foster positive, transparent working relationships with musicians and union representatives built on trust and collaboration including maintaining regular communication with the Orchestra Committee

• Oversee all Symphony facilities and manage relationships with external venues and partners including administrative offices, rehearsal spaces and performance venues, ensuring compliance with union agreements, safety codes, and insurance requirements.
• Manage venue scheduling, maintenance and vendor relationships.
• Lead development of long-term facility plans and capital maintenance budgets.

Serve as core member of the project leadership team for the Symphony’s new concert hall development.

• Coordinate day-to-day planning efforts among the Symphony, architect, acoustician, owners’ rep and/or other key consultants.
• Translate artistic, technical, education and guest experience needs into operational design requirements for all performance, rehearsal, education, backstage, and public spaces.
• Collaborate with artistic, production, education, and…