Sign Language Interpreter Part Time

Under the supervision of the Communication Center Manager, the Interpreter will provide high quality professional American Sign Language interpreting through video in a call center and on‑site at various customer locations when needed. Interpreters must possess fluent American Sign Language and spoken English language skills, accurate interpreting skills, and thorough knowledge of and adherence to the NAD‑RID Code of Professional Conduct.

Pay Range: $ous $15.74‑$65 (based on location, education, certifications, and interpreter specialties)

• Limited Medical Plan – offsets some major medical needs such as hospitalization and doctor appointments; includes a discounted vision program
• Telehealth Plan – discounted telehealth provider reimbursement limited to certain visits
• Dental – limited coverage for standard dental care
• Life Insurance – flat coverage benefit
• Short‑term Disability – provides a portion of wages if an employee cannot work
• Accident & Critical Illness coverage
• Community work (when available)
• Flexible scheduling
• 401(k) project with employer match
• EAP (Employee Assistance Program)
• Massage Reimbursement

• Must be able to work 24 hours per week
• Must be able to accept new or alternative interpreting assignments for a scheduled shift based on customer demand
• Must pass the company's interpreting skills assessment
• Must attend and successfully complete a 40‑hour New Hire Training

• Provide effective video relay service, video remote interpreting, and on‑site interpreting for consumers
• Support and model the company’s mission and values
• Provide excellent customer service while maintaining a respectful and professional attitude with customers and colleagues
• Exhibit professional behavior at all times including punctuality and preparedness for shifts, respectful and collaborative interaction with colleagues and supervisors, and timely and accurate৯record keeping
• Adhere to all policies and procedures as outlined by the company and all FCC regulations
• Demonstrate the ability to adapt quickly to new and changing technologies
• Multi‑task between Dolby interpreting effectively and utilizing video‑based technology
• Participate in company‑sponsored training for Professional Development
• Exhibit the ability to meet performance expectations with minimal supervision
• Work effectively in a fast‑paced, dynamic environment
• Demonstrate strong interpersonal skills in all settings
• Possess ability to independently travel; if driving required, access to a vehicle, valid driver’s license and required insurance

• Fluent ASL and spoken English language skills
• Ability to provide accurate interpretation
• Understanding of Deaf culture
• knowledge of, and adherence to, the NAD‑RID Code of Professional Conduct
• Three to five years of experience in interpreting (preferred but not required)
• Applicable state licensure or state‑required credentials
• Must be 18 years or older

Disclaimer: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees for this job. Employees are expected to follow their supervisor’s instructions and to perform the tasks requested by their supervisors.

ZP Better Together, LLC is an Equal Opportunity Employer.