Laptop Refresh Technician

IT Hardware Technician

Full-Time | Contract | Entry Level

Position Overview

An IT Hardware Technician is needed to support a large-scale laptop refresh initiative. This hands-on role focuses on imaging, staging, configuring, and preparing end-user devices for deployment. The ideal candidate is detail-oriented, eager to learn, and comfortable working in a fast-moving IT environment. This project includes completing a high volume of laptop refreshes, along with ongoing new-hire and replacement device builds.

Opportunities for skill development and expanded responsibilities are available.

Primary Responsibilities

Laptop Imaging & Staging

• Unbox, power on, and cable laptops for imaging.
• Apply configuration changes according to established standards.
• Perform imaging processes and verify successful installation.
• Enroll devices into management systems using designated accounts.
• Initiate operating system updates and monitor automated software installations.
• Manage multiple device builds simultaneously during staging cycles.
• Ensure correct device models are assigned based on user roles.

User Configuration / White-Glove Setup

• Sign into devices as the end user to complete profile setup.
• Configure email, signatures, and user-specific settings.
• Import browser bookmarks when applicable.
• Complete checklist-driven quality reviews before deployment.

Additional Responsibilities

• Build and configure tablets for field and sales teams.
• Track and fulfill hardware requests such as monitors and accessories.
• Package and ship equipment ahead of daily pickup deadlines.
• Maintain accuracy in labeling, user assignment, and documentation.
• Assist the team with on-site tasks as needed.

Required Skills & Experience

• Hands-on experience with device imaging and deployment.
• Understanding of device enrollment workflows.
• Familiarity with laptop hardware setup and basic configuration.
• Ability to manage multiple device builds at once.
• Strong attention to detail, especially in model selection and user assignment.
• Reliable, proactive, and willing to learn.
• Internship or prior IT experience preferred.

Top Skills

• Technical support
• Troubleshooting
• User account and access support
• Windows operating system familiarity

Job Type & Location
This is a Contract position based out of Columbus, OH.
Pay and Benefits
The pay range for this position is $20.00 - $24.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Columbus,OH.
Final date to receive applications
This position is anticipated to close on Mar 26, 2026.
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About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.

That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value…