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Help Desk Analyst

Job in Columbus, Franklin County, Ohio, 43224, USA
Listing for: STI
Full Time position
Listed on 2026-03-04
Job specializations:
  • IT/Tech
    Systems Administrator, Network Administrator
Job Description & How to Apply Below
Position: Help Desk Analyst 2
  • Independently installs, maintains, configures, upgrades, and administers hardware and/or software in areas such as workstation support, network administration, server administration, business continuity, information security, telecommunications and network connectivity, and SAN administration, following provided directions.
  • Diagnoses, analyzes, and resolves issues for customers across multiple technological domains
  • Strong experience supporting Windows 11
  • Experience with file server management, active directory, GPO settings
  • Very extensive knowledge with Windows 11, active directory, GPO settings
  • Demonstrates strong technical proficiency in operating systems (Windows, macOS)
  • Experience with the Service Now IT service management application.
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