Salesforce Architect; IT Architect​/Consultant

Organization

Behavioral Health

Mar 15, 2026, 3:59:00 AM

James A Rhodes Office Tower 27 30 East Broad Street 27th Floor Columbus 43215

United States of America-OHIO-Franklin County-Columbus

Compensation: $44.66 per hour

Full-time

Work Hours:

8:00 AM - 5:00 PM

Union: OCSEA

Information Technology

Technical

Skills:

Information Technology

Professional

Skills:

Critical Thinking, Customer Focus, Decision Making, Problem Solving, Written Communication

Primary Technology:
Customer Relationship Management

Salesforce Architect

IT Architect / Consultant 1

Who we are:

At the Ohio Department of Behavioral Health (DBH), we strive to exemplify The Heart of Hope for individuals and families affected by mental health and substance use disorders.

We proudly employ over 2,800 dedicated employees across our six inpatient behavioral health hospitals, Ohio Pharmacy Services, Ohio’s prison systems, and the central office located in the James

A. Rhodes State Office Tower in Columbus, Ohio.

• Service-Oriented (Person Centered, Solution Oriented Customer Focused)
• Collaborative (Approachable, Reasonable, Transparent)
• Value Driven
• Innovative (Yes Before No)
• Strong Sense of Urgency

Our team of highly qualified professionals advances a critical system of behavioral healthcare in Ohio that helps people be well, get well, and stay well. Join our collaborative, service-oriented environment, where you will be respected and valued.

The Ohio Department of Behavioral Health (DBH) is proud to be an Ohio Recovery Friendly Workplace, committed to supporting the health and well-being of all employees, including those in recovery. We foster an inclusive, stigma-free environment where individuals impacted by mental health and substance use challenges are valued, supported, and empowered to thrive. Our workplace culture promotes wellness, second-chance hiring, and recovery‑informed policies that reflect our mission to serve Ohioans with compassion and respect, both in the community and within our own team.

What you’ll do at DBH:

Under general direction, the IT Enterprise Architect creates and edits IT artifacts for recommendation and approval, including technical policies, procedures, standards, guidelines, and best practices. This role serves as architect for overall analysis, project planning, solution design and development, governance, and implementation of technology initiatives aligned with the organization’s technology roadmap.

This position provides strategic and hands‑on leadership across the Salesforce ecosystem and enterprise technology landscape, ensuring scalable, secure, and innovative solutions that meet business and customer needs.

Enterprise Architecture & Strategy

• Lead architectural analysis, planning, governance, and implementation of enterprise technology solutions.
• Develop and maintain technical policies, procedures, standards, and best practices across information systems.
• Evaluate, prepare, and review organizational technology strategy.
• Develop technical, strategic, and business plans.
• Design and execute technical/system audits and provide audit responses.
• Represent the agency at conferences, statewide IT meetings, and professional forums.

Salesforce & Platform Leadership

• Serve as technical architect within the Salesforce ecosystem, including initiatives such as org splits, org health, and AI/mobile strategy.
• Lead integration efforts with external systems using technologies such as Mule Soft and Tableau.
• Build proof of concepts and innovation pilots.
• Develop data models and architectural diagrams for complex projects.
• Work with Salesforce Support to resolve technical obstacles.
• Support development on Platform as a Service (PaaS) and low‑code platforms (e.g., Salesforce, Apex, Java/J2EE, APIs, mobile).

Project Governance & Management

• Develop high‑level project plans and assist in execution of complex and/or sensitive projects.
• Define and implement project management standards, methodologies, tools, and timelines.
• Conduct resource planning and coordinate complex solutions across multiple projects.
• Advise project managers and customers…