Sr. Analyst, Robotics Process Automation

Are you passionate about being part of a team at a Fortune 100 company with nearly $70 billion in annual sales that delivers extraordinary care to help individuals and businesses prepare for and protect their future? If so, then Nationwide Financial could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.

This role will be required to work a hybrid in-office schedule out of our Columbus, OH location (Monday and Tuesday of each week).

This is an E4 band role.

We are a versatile group of individuals, working together to meet the needs of our customers. We value knowledge, analytical aptitude, and collaboration. If you thrive in a busy, engaging work environment, we want to know more about you! As Senior Analyst, you’ll work to analyze, design, implement, and sustain Robotic Process Automation (RPA) moderately complex solutions in support of the organization’s technology resources and processes.

You will utilize RPA knowledge to drive business efficiencies and results.

• Designs, develops, configures, customizes, documents, deploys, maintains and upgrades moderately complex Robotics Process Automation solutions in tools like NEVA, Automation Anywhere and Power Automate.
• Identifies business operations processes that are feasible for automation. Assesses and documents technical and functional requirements. Provides recommendations for solutions or improvements to business processes that can be accomplished through new technology or alternative uses of existing technology.
• Tests automation and suggests changes based on functional requirements.
• Performs the day-to-day operations robotic process solutions, including the administration of process-related tools with guidance, as needed. May coordinate customer requests, key process events and process results through all phases of the process life cycle.
• Monitors and maintains automation post-implementation and recommends resolutions to any potential issues to ensure smooth business operations.
• Works, under limited direction, with customers and project teams to assist in the development of project plans to deliver Robotic Process Automation process design efforts in support of business objectives.
• Ensures quality automation using Quality Assurance (QA) processes and prevent any potential bugs.

May perform other responsibilities as assigned.

Reporting Relationships:
Reports to Manager or Director.

Undergraduate studies in computer science, information technology, business or a related field. Graduate studies preferred.

Two or more years of experience in Robotics Process Automation or related field.

Ability to apply knowledge of RPA to business problems. Proven knowledge of performance measurement and style analysis. Strong interpersonal and communication skills. Knowledge of workflow systems, macros, low-code automation and other related technology solutions preferred. Experience using online collaboration technologies such as Sharepoint, MS Teams, Jira, and Outlook. Understanding and exposure to T-SQL / PL-SQL, HTML, CSS, JavaScript and Jquery, C#, Java, Visual Basic, reporting tools such as Tableau & WebFOCUS and database technologies such as Oracle, MS-SQL server & Netezza are a plus.

Overtime Eligibility:
Exempt (Not eligible)

Working Conditions:

Normal office environment. Extended work hours may be required based on workload. May require occasional travel.

ADA:
The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.

We have an array of benefits to fit your needs, including medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full…