Sr. Analyst, Technology Engineer

* ** Manage the operational aspects of supported products in alignment with business requirements and defined SLAs.**
* ** Provide off-hours support as needed to ensure service continuity.**
* ** Engage with vendors and customers to mitigate and resolve service outages promptly.
*** Executes all aspects of capacity: drives requirements to meet current and future needs, tracks and reports capacity postures.
* Applies secure software and systems engineering practices throughout the delivery lifecycle to ensure our data and technology solutions are protected from threats and vulnerabilities.
* Analyzes reports and delivery recommendations to remediate capacity issues.
* Implements capacity enhancements.
* Participates in technology/product optimization, migrations and management, including technology/product design, planning, power and environmental management.
* Continuously improves and enhances existing environments.
* Maintains proper hardware and software currency levels by working on recommended upgrades.
* Conducts proactive system maintenance, disaster recovery planning, data backup and recovery as well as inventory, configuration and utility product management.
* Executes on production engineering processes, incident management, root cause analysis, problem management, change management, release management and knowledge management.
* Supports operational efforts to maintain environments.
* Provides production support for all technology platforms.
* Assists with disaster and business recovery planning and testing.
* Provides oversight for technical labs and development environments.

We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more.

To learn more about the benefits we offer,At Nationwide, we find purpose in protecting people, businesses and futures with extraordinary care – and we’ve been doing that since 1926. Our financial strength and caring culture extend beyond our associates into the communities we serve. You really can
* feel* the difference at Nationwide, which is why we continue to be named one of the Fortune 100 Best Companies To Work For. Check out why others think we're , too, and let us know –
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