Global Social Support Leader; Crisis & Trust
Job in
Columbus, Franklin County, Ohio, 43224, USA
Listed on 2026-02-28
Listing for:
Coinbase
Full Time
position Listed on 2026-02-28
Job specializations:
-
IT/Tech
Job Description & How to Apply Below
A leading cryptocurrency platform is seeking a Head of Social Support to build and lead teams that engage with users across social platforms. The ideal candidate has over 8 years of experience in managing social support, particularly in high-growth tech environments. This role involves defining strategies, crisis management, and ensuring a consistent brand voice across customer interactions. The company offers a competitive salary range and promotes collaboration through in-person participation.
This opportunity is ideal for someone passionate about crypto and customer support.
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