More jobs:
CRM Analyst
Job in
Columbus, Franklin County, Ohio, 43224, USA
Listed on 2026-02-27
Listing for:
Elsevier
Full Time
position Listed on 2026-02-27
Job specializations:
-
IT/Tech
Data Analyst, CRM System
Job Description & How to Apply Below
Overview
Employer Industry: Healthcare Information and Analytics
Why consider this job opportunity:
- Salary up to $118,300
- Comprehensive health benefits, including medical, dental, and vision coverage
- Retirement benefits with a 401(k) match and an Employee Share Purchase Plan
- Flexible work environment promoting work/life balance with numerous wellbeing initiatives
- Opportunities for professional development and participation in Employee Resource Groups
- Support for family-related needs, including bonding and family care leaves
- Collaborate with Sales and cross-functional teams to ensure Salesforce supports business processes and reporting
- Design, build, and maintain Salesforce automations and process improvements
- Configure Salesforce to align with business needs, including custom objects and security settings
- Develop and deliver reports and dashboards to support decision-making and identify trends
- Monitor data quality and troubleshoot day-to-day Salesforce issues
- Salesforce Administrator Certification
- Hands-on experience with Salesforce administration and automation tools
- Intermediate proficiency in Microsoft Excel
- Strong analytical and problem-solving skills
- Effective communication skills to explain complex information clearly
- 3+ years of experience in a Sales Operations or CRM role
- Advanced experience with Salesforce reporting and dashboards
- Familiarity with Tableau or other BI/analytics tools
- Experience working in Agile environments using Jira and Copado
- Exposure to AI-driven solutions and Salesforce AI capabilities
#Healthcare Analytics #Salesforce #Career Opportunity #Competitive Benefits #Work Life Balance
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