IT​/Business Analyst - Leader in Transitioning To Clean Energy

IT/Business Analyst - Leader in Transitioning To Clean Energy

Get AI-powered advice on this job and more exclusive features.

This role blends business analysis with hands on IT application support. You will work closely with business stakeholders, service providers, and technology teams to understand needs, shape requirements, and ensure that applications and services run reliably. If you enjoy moving between detailed analysis, structured documentation, and relationship management, this position offers a chance to be at the center of change delivery and day to day operations.

You will split your focus between classic IT business analysis activities and light IT analyst duties. On one side you will lead requirement discovery, process analysis, and solution validation. On the other, you will help manage application support, vendor performance, and service reporting for a defined portfolio of systems. You will quickly become a subject matter expert on your assigned applications and the business processes they support.

• Partnering with business teams to capture and document clear, testable requirements
• Tracing requirements through design, testing, and deployment so that scope remains visible and controlled
• Leading structured meetings and workshops that keep projects organized and moving forward
• Building strong relationships with customers, internal partners, and external vendors
• Working with service providers to meet application support commitments and service level agreements
• Reporting on the health of the application portfolio, including incidents, trends, and roadmap items

• Plan and facilitate requirement gathering sessions with business stakeholders and technical teams
• Document business processes, user journeys, and data flows using standard analysis techniques
• Translate business needs into clear business requirements and functional specifications
• Ensure that requirements link directly to test cases and scenarios so that quality can be measured
• Lead workshops and status meetings in a structured and organized way, with clear agendas, outcomes, and follow ups
• Apply critical thinking to clarify problems, challenge assumptions, and help teams reach practical solutions
• Develop and maintain strong working relationships with business customers and software vendors

• Act as a primary point of contact for questions about assigned applications and related services
• Collaborate with service partners to ensure timely resolution of incidents, service requests, and problem records
• Monitor adherence to application support service level agreements and elevate risks or gaps when needed
• Prepare regular status reports for customers and IT leaders, including the number and type of applications, incident volumes, and key trends
• Summarize the health of the environment and highlight issues, risks, and upcoming changes
• Work with stakeholders to align on short term and long term roadmaps for applications and services
• Apply structured problem solving techniques to investigate root causes and recommend improvements

• Demand and Opportunity Assessment Support business relationship leaders by reviewing new ideas and needs, capturing high level goals, and contributing analysis that shapes initial business cases
• Business Planning Begin eliciting business requirements and modeling current and future processes. Record findings in standard documentation and share early concepts with architecture, applications, infrastructure, and service teams
• Definition and Design Facilitate workshops to refine scope, gather detailed requirements, and create use cases and scenarios. Help visualize potential solutions using diagrams, mock ups, or simple prototypes
• Requirements Elicitation Lead structured engagements to clarify business needs, objectives, and expected outcomes for processes and systems
• Requirements Development Produce well structured, high quality requirements that are reviewed and approved by key stakeholders and that can be delivered effectively by technical teams
• Requirements Management Maintain complete traceability between requirements, design, test cases, and deployed changes using appropriate tools and templates
• Solution Assessment and Validation Work with stakeholders to confirm that proposed solutions meet business goals, scope, and strategy. Contribute to benefit identification and measurement plans
• Delivery and Deployment Support Provide clarification on vision, scope, and requirements for project teams. Help manage change requests through defined processes and assist testing teams in developing effective test scripts
• Standards and Templates Use established templates, tools, and internal processes consistently, and help refine them over time based on practical experience
• Vendor and Product Engagement Participate in vendor discussions and product evaluations, contribute to the creation of RFIs and RFPs, and review…