Consultant, Business Information - Retirement Solutions; Salesforce Configurator

Are you passionate about being part of a team that delivers extraordinary care to help individuals and businesses prepare for and protect their future? If so, then Nationwide Financial could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.

The Retirement Solutions (RS) Sales Technology team is driving a bold vision: an intelligent, connected sales ecosystem where Retirement Solutions Distribution associates are empowered by real-time insights, automation, and AI-driven guidance
. At the center of this transformation is Salesforce
, integrated with advanced AI capabilities that anticipate needs, streamline engagement, and accelerate outcomes.

As a Business Consultant (Salesforce Configurator), you will play a pivotal role in shaping this future. This is not just a configuration role—it’s about designing and optimizing automated solutions that enhance efficiency and minimize administrative tasks, enabling teams to focus on sales while delivering a seamless, user-friendly Salesforce experience across the Retirement Solutions Sales Distribution teams.

You will collaborate closely with stakeholders to translate business requirements into scalable Salesforce solutions that leverage automation and AI.

• Configure and maintain Salesforce to support evolving Retirement Solutions business needs.
• Partner with business teams to identify opportunities for automation and intelligent workflows.
• Act as a trusted advisor, providing insights on best practices and emerging capabilities.

• Salesforce Administrator experience is required—you should be comfortable managing and creating workflows, and configuration efforts.
• Retirement industry knowledge is preferred, as it will help you understand the nuances of our business and client needs.
• Strong analytical and problem‑solving skills, with the ability to translate complex requirements into practical solutions.
• Passion for innovation and leveraging technology to drive business outcomes.
• Exceptional organizational skills—you’ll need to manage multiple priorities and projects effectively.
• Excellent written and verbal communication skills, with the ability to collaborate effectively with stakeholders and explain technical concepts in a clear, business‑friendly manner.
• Ability to manage time and deadlines efficiently while maintaining attention to detail.

It is strongly preferred that this role will work a hybrid in‑office schedule out of our Columbus, OH location (3 days per week).

Reporting Relationships: Reports to Director. This is an individual contributor role and does not have direct reports; may have opportunity to lead projects or teams.

Education: Undergraduate studies in computer science, management information, business, mathematics or related field desired. Graduate studies are preferred.

Experience: Eight plus years of dynamic experience in planning, designing and implementing company‑wide business transformation initiatives. Extensive experience in functional, process, information and data modeling, data management and warehousing and applications integration. In‑depth experience with process redesign methods and tools. Three years of experience in project management is preferred.

Knowledge, Abilities and

Skills:

Demonstrated knowledge of standards, methodologies and frameworks, business process management and technology. Sound knowledge of a variety of tools, concepts and techniques. Understanding of new technologies and developments in the technology industry. Detailed knowledge of the system development life cycle. Knowledge of project management concepts and techniques are required. Thorough knowledge of facilitation, performance management, organizational design and managing organization change.

Ability to lead large or sophisticated projects. Effective communication skills and ability to deal with ambiguity.

Other criteria, including leadership skills, competencies and experiences may take precedence.

Staffing…