Infrastructure Specialist

Infrastructure Specialist 1 – Ohio Department of Rehabilitation and Correction

DRC Central Office‑Fran‑ODOT, Columbus, Ohio, Franklin County, United States of America

$33.52

Full‑time

January 23,人数 2026

Cheryl.

Cartero.gov

• Possesses a working technical knowledge of software applications and hardware environments and receives general supervision to install, maintain, configure, upgrade and/or administer hardware and/or software independently in workstation support, desktop support, business continuity, information security, telecommunications and network connectivity (single technology domain).
• Devises new approaches to problems encountered.
• Utilizes vendor supplied and third‑party utilities for account management and monitoring.აუპli Bal?? Wait I accidentally typed a stray; let's correct.
• Diagnoses, analyzes and resolves issues for customer(s) in the assigned single technology domain.
• Provides Tier II level customer support.
• Conducts performance tuning for hardware and/or software.
• Develops and maintains documentation.
• Promotes system security and awareness by adhering to the Agency’s and/or State’s IT security policies and standards.
• Develops and maintains ad‑hoc utilities or reports to automate processes.
• Stays current regarding new technologies, standards and techniques.
• Receives orientation related to mentorship and applies it as necessary (e.g., definition, purpose, strategies, and evaluation techniques).
• Attends meetings, training and conferences.
• May give presentations and conduct training.

• Minimum 36 months of combined work experience in installing, monitoring, maintaining, configuring, upgrading, and/or administering a single technology domain, including at least 12 months of experience in the primary technology specified by the agency.
• Or completion of an associate core program in computer science or information systems with 18 months of combined experience.
• Or completion of an undergraduate core program in computer science or information systems with 12 months of combined experience.
• Or equivalent minimum class qualifications.

• Information Technology
• Computer Literacy
• Technical Documentation
• Communications
• Customer Service

• Building Trust
• Critical Thinking
• Customer Focus
• Problem Solving
• Teamwork
Primary Technology

IT Service Management Tools

Seniority Level

Entry level

Employment Type

Full‑time

Job Function

Information Technology

Industry

Government Administration

Agency Overview

Guided by a single mission “To reduce recidivism among those we touch,” the Ohio Department of Rehabilitation and Correction believes that everyone is capable of positive change. Our staff embrace these core values and serve as role models for pro‑social behavior, conveying an attitude of dignity and respect in the treatment of others.

The Ohio Department Menu? Continue. I need to finish the paragraph. The Ohio Department of Rehabilitation and Correction has been tasked with front‑line crime reduction through rehabilitative treatment and programming efforts provided in a safe, secure, humane correctional environment and effective community supervision. Our goal is to protect the public through helping individuals turn away from crime and fios? Ok finishing.

Contact

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