Consultant, Agile Leader - NF

If you’re passionate about innovation and love working in an environment where you can constantly improve and adopt new technologies to drive business results, then Nationwide’s Technology team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.

This role will work a hybrid schedule, coming into the Columbus, Ohio office 2 days per week on Mondays and Tuesdays.

The Chorus AWDventure line is the IDS Digital Servicing agile line that owns and evolves the AWD workflow platform (AWD 10‑NF) used to route and process complex Nationwide Financial member requests to be processed internally. The team delivers and supports event‑driven services (Kafka), Salesforce integrations, document services, and orchestration capabilities that keep our Nationwide Financial workflows running reliably and securely.

Join our Chorus AWDventure team, where we modernize a critical enterprise workflow platform while improving stability, security, and straight‑through processing. We focus on high‑impact run and tech‑debt work (CVE remediation, performance and reliability improvements, password/certificate and infrastructure changes), as well as new orchestration and integration capabilities that connect AWD with upstream and downstream systems. If you’re energized by solving complex integration challenges and strengthening core platforms that our business depends on every day, this is the place for you.

We are seeking a highly skilled and motivated Agile Lead to join this agile line. In this role, you will lead and mentor a cross‑functional team, partner closely with business and technology stakeholders, and drive predictable, high‑quality delivery across AWD releases and modernization efforts. Your work will directly impact customer and associate experience by improving workflow reliability, enabling secure and compliant change, and helping the organization respond quickly to new retirement servicing needs.

• Coaches and mentor team members on Agile practices and principles.
• Removes impediments to the team’s progress; escalates obstacles requiring outside resolution. Identifies risks and issues that might have an impact on delivery and facilitates a mitigation strategy.
• Applies secure software and systems engineering practices throughout the delivery lifecycle to ensure our data and technology solutions are protected from threats and vulnerabilities.
• Assists in the prioritization of work to maximize value towards business outcomes.
• Collaborates with the Agile Team(s) to provide guidance in the areas of analysis, design, development, testing, automation, and deployment while ensuring the best capability practices are used.
• Guides and enables Dev Ops, Data Ops, AI/MLOps through the adoption and refinement of Agile practices.
• Monitors and reports on team progress and performance through enterprise and industry metrics while maintaining data quality supporting metric accuracy.
• Collaborates with team and leadership on demand and financials. Actively participates in variable staffing functions for the line.
• Facilitates team cadences (e.g., retrospective, daily standups, and show‑and‑tell meetings) to encourage collaboration, communication, and feedback within the team; promote a learning culture and challenge the team to be innovative.

This role does not qualify for employer-sponsored work authorization. Nationwide does not participate in the Stem OPT Extension program.

If you are all about delivering technology solutions to support a company providing outstanding care to its customers, then Nationwide Technology may be place for you! Our industry‑leading technology workforce adopts an Agile work environment having a collaborative and inclusive culture to deliver outstanding solutions and results. If that sounds like something you aspire to, we want to hear from you!

As an Agile Lead, you will coach a robust, self‑organized Agile Team(s) responsible for building software solutions with the best technology, processes, and…