Business Analyst - Onsite, OH

This position will be working as an Ohio Department of Medicaid (ODM) Office of Information & Technology Services (ITS) Senior Business Analyst for ITS in-house projects and will also be involved in various Ohio Medicaid Enterprise Systems (OMES) modules implementation projects as needed. The position will function as a member of the ITS team.

• Act as the intermediary between business and IT, using a deep understanding of business processes and technology to help business partners achieve their desired outcomes.
• Work with business partners to elicit high-level requirements and capture business needs.
• Understand the customer journey and define user requirements.
• Identify unarticulated business needs and coordinate between stakeholder groups to address them.
• Provide consultative support on business‑led technology initiatives.
• Work with the technical team in creating prototypes and codesigning innovative solutions.
• Elicit, analyze, specify, and validate the business needs of stakeholders.
• Collaborate with project sponsors to determine project scope and vision.
• Conduct interviews to gather customer requirements via workshops, questionnaires, surveys, workflow storyboards, use cases, scenarios, and other methods.
• Identify and establish scope and parameters of requirements analysis on a project‑by‑project basis to define project impact, outcome criteria, and metrics.
• Work with stakeholders and project teams to prioritize collected requirements.
• Research, review, and analyze the effectiveness and efficiency of existing requirements‑gathering processes and develop strategies for enhancing or further leveraging these processes.
• Analyze and verify requirements for completeness, consistency, comprehensibility, feasibility, and conformity to standards.
• Develop and utilize standard templates to write requirements specifications accurately and concisely.
• Translate conceptual customer requirements into functional and non‑functional requirements in a clear manner that is comprehensible to developers and the project team.
• Create process models, specifications, diagrams, and charts to provide direction to developers and/or the project team.
• Develop and conduct peer reviews of the business requirements to ensure that requirement specifications are correctly interpreted.
• Manage and track the status of requirements throughout the project lifecycle; enforce and redefine as necessary.
• Assist in defining and executing test cases.
• Communicate changes, enhancements, and modifications of business requirements – verbally or through written documentation – to project managers, sponsors, and other stakeholders so that issues and solutions are understood.
• Work collaboratively with Medicaid ITS team and OMES modules key project staff to ensure project (internal and external application such as OMES) needs for functionality are attained as reflected in the requirements for the solution.
• Review and provide feedback on deliverables to ensure they are completed with quality.
• Provide guidance and/or instruction to junior staff members.
• Perform other duties as assigned.

• BS/BA degree or combination of education & experience.
• 10‑14 years of broad IT domain experience in three or more of the following areas:
  Applications Development, Enterprise/Solution Architecture, Project Management, Vendor Management, Quality Assurance, Infrastructure, and Maintenance and Support.
• 8+ years of IT Business Analyst experience, especially in developing business requirements, functional requirements, and non‑functional requirements.
• Experience conducting facilitated workshops for requirements gathering and analysis with multiple entities.
• Experience creating workflows using formal notation such as the Business Process Modeling Notation (BPMN).
• Extensive experience converting business requirements and functional requirements to use cases and user stories with acceptance criteria.
• Demonstrated ability to engage both developers and business partners to achieve target outcomes.
• Demonstrated knowledge of both traditional Waterfall and Agile methodologies.
• Demonstrated ability to quantify resource requirements and measure and communicate proposed…