Consultant, Business Information - Retirement Solutions; Salesforce Configurator

Are you passionate about being part of a team that delivers extraordinary care to help individuals and businesses prepare for and protect their future? If so, then Nationwide Financial could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.

The Retirement Solutions (RS) Sales Technology team is driving a bold vision: an intelligent, connected sales ecosystem where Retirement Solutions Distribution associates are empowered by real-time insights, automation, and AI-driven guidance
. At the center of this transformation is Salesforce
, integrated with advanced AI capabilities that anticipate needs, streamline engagement, and accelerate outcomes.

As a Business Consultant (Salesforce Configurator), you will play a pivotal role in shaping this future. This is not just a configuration role—it’s about designing and optimizing automated solutions that enhance efficiency and minimize administrative tasks, enabling teams to focus on sales while delivering a seamless, user-friendly Salesforce experience across the Retirement Solutions Sales Distribution teams.

You will collaborate closely with stakeholders to translate business requirements into scalable Salesforce solutions that leverage automation and AI.

• Configure and maintain Salesforce to support evolving Retirement Solutions business needs.
• Partner with business teams to identify opportunities for automation and intelligent workflows.
• Act as a trusted advisor, providing insights on best practices and emerging capabilities.

• Salesforce Administrator experience is required
  —you should be comfortable managing and creating workflows, and configuration efforts.
• Retirement industry knowledge is preferred
  , as it will help you understand the nuances of our business and client needs.
• Strong analytical and problem-solving skills, with the ability to translate complex requirements into practical solutions.
• Passion for innovation and leveraging technology to drive business outcomes.
• Exceptional organizational skills
  —you’ll need to manage multiple priorities and projects effectively.
• Excellent written and verbal communication skills, with the ability to collaborate effectively with stakeholders and explain technical concepts in a clear, business-friendly manner.
• Ability to manage time and deadlines efficiently while maintaining attention to detail.

It is strongly preferred that this role will work a hybrid in-office schedule out of our Columbus, OH location (3 days per week).

This is a G3 band role.

We are a versatile group of individuals, working together to meet the needs of our customers. We value knowledge, strong business savvy and contributing to a stellar team dynamic. If you thrive in a busy, engaging work environment, we want to know more about you!

As a Consultant, you'll act independently or as a member of a team responsible for establishing a common understanding of the business environment in which a project must be defined, designed, created, deployed, used and supported. You will participate in major process modeling, analysis and design efforts providing business performance management, organizational design and business risk management capabilities to formulate pragmatic, forward facing and impactful business transformation plans.

• Partners with senior leaders to transform their businesses through the strategic application of people, processes and technology. Participates in the planning process by identifying complexities, dependencies and duplications.
• Demonstrates expertise in leading business process analysis/design, organizational analysis, needs assessments and cost/benefit analysis to align solutions with business strategies and direction. Consults with functional groups within Nationwide Technology and internal business clients to develop short- and long-term business transformation plans.
• Serves as process management contributor and consultant between business customers and…