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IT Support Technical Support HelpDesk/Support

Service Desk Analyst: ITIL, ServiceNow & Cloud Access

Job in Columbus, Franklin County, Ohio, 43224, USA
Listing for: Cognizant
Full Time position
Listed on 2026-01-13
Job specializations:
  • IT/Tech
    IT Support, Technical Support, HelpDesk/Support
Job Description & How to Apply Below
A leading IT services firm is seeking a Service Desk Support Analyst in Columbus, OH, to deliver technical support and customer service in enterprise environments. The role involves troubleshooting issues related to Windows, Microsoft 365, and cloud platforms while emphasizing ITIL best practices. The ideal candidate will have a Bachelor's degree in a related field, strong analytical skills, and eagerness to learn.

This position offers a competitive annual salary and comprehensive benefits while preparing future team members for career advancement.
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