Digital Quality Assurance Analyst

Benefits:

• Medical, dental, and vision insurance offered after 90 days of employment
• 100% remote

• Perform end-to-end QA for Email, Push, and SMS campaigns, including front‑end content, back‑end configuration, and deployment readiness
• Validate campaign setup within Salesforce Marketing Cloud (SFMC), including where to review configuration, targeting, personalization, and deployment settings prior to send
• QA deployment readiness to ensure all required steps have been completed before launch
• Review and validate creative assets, copy, calls‑to‑action, links, and promotional language across channels
• Ensure click‑throughs, dynamic content, and personalization logic function as intended
• Own and maintain PR and QA documentation from initial execution through final approval and deployment
• Partner with Operations and Marketing teams to confirm promotional accuracy and campaign intent
• Communicate cross‑functionally with Creative, Merchandising, CRM, Product, and Digital teams to resolve QA issues and ensure executional accuracy
• Document QA findings clearly and consistently to support auditability and operational transparency
• Support high‑volume, fast‑paced campaign execution while maintaining a high bar for accuracy

• Bachelor’s degree or equivalent professional experience
• 3–4 years of hands‑on Salesforce Marketing Cloud (SFMC) experience (required)
• 3–4 years of experience in digital messaging QA, email operations, or production roles
• Strong understanding of deployment QA — where to look, what to validate, and how to identify issues prior to send
• Working knowledge of HTML with the ability to read and identify errors
• Strong attention to detail and ability to stay focused for extended periods
• Highly organized with excellent time management skills
• Strong written and verbal communication skills
• Ability to collaborate effectively across cross‑functional teams
• Adaptable and comfortable with changing priorities and last‑minute updates

• Experience with Airship (Push)
• Experience with Attentive (SMS)
• Experience QA’ing Push and SMS campaigns
• Familiarity with Smartsheets or similar project management tools
• Experience with Litmus
• Basic HTML coding experience
• Experience with analytical tagging for marketing tracking and reporting

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• Seniority level:
  Associate
• Employment type:
  
  Contract
• Job function:
  Marketing
• Industry: Retail