Tax AI Associate

Overview

Tax AI Associate role we values flexibility, care for well-being, career growth, and innovative ideas such as AI-enabled insights and technology-powered solutions.

The Tax AI Associate role supports adoption of AI and enabling technologies across 1,000+ tax professionals through enablement, requirements translation, co-building, and disciplined testing. This position sits at the intersection of tax technical work and AI/technology execution, partnering with tax subject matter experts (SMEs) and product/technology teams to translate real tax “jobs to be done” into usable tools, repeatable workflows, and scalable training.

You will contribute to end-to-end delivery across the lifecycle—from discovery and requirements to enablement and co-building, to user acceptance testing and iterative improvement—with a focus on practical outcomes and responsible use within enterprise tools.

• Requirements Gathering & Product Translation:
  Partner with tax SMEs to map technical tax workflows and identify high-value “jobs to be done” suitable for AI/technology augmentation; produce high-quality user stories, requirements documentation, and acceptance criteria; maintain organized backlogs and documentation to enable efficient triage, prioritization, and delivery.
• Enablement & Training Delivery:
  Plan and lead enablement sessions for tax teams and new hires; create training materials and practical exercises translating AI concepts into daily tax work outcomes.
• Co-Building with Tax SMEs:
  Assist practitioners in developing AI-enabled workflows and tools within controlled environments (e.g., enterprise ChatGPT, Alteryx, proprietary platforms); convert one-off experiments into standardized assets (templates, playbooks, reusable prompts, documented procedures).
• Communications & Thought Leadership:
  Create internal communications, user guides, release notes, and change management materials to drive adoption; contribute to practice-facing AI in tax thought leadership.
• Testing, QA, and Continuous Improvement:
  Conduct user acceptance testing, document outcomes and issues, log defects, and support QA testing and validation of fixes before broader release.
• Stakeholders &
  
  Collaboration:
  
  Partner with tax practitioners, leadership, technology teams, and risk/compliance stakeholders to align on adoption, governance, and tool roadmaps.

• Bachelor’s degree in Tax, Accounting (with tax focus), or equivalent tax-related discipline.
• Demonstrated tax-domain understanding sufficient to engage in technical workflow discussions and translate work into requirements.
• Proficiency with ChatGPT or equivalent enterprise-grade customizable AI tools, including ability to produce repeatable workflows and guidance.
• Strong interpersonal skills and ability to lead enablement sessions; high organizational discipline for documentation and backlog tracking.

• Coding or automation skills (e.g., Python) applied to workflow enablement, document processing, or analytics.
• Familiarity with Microsoft Azure and AI services; experience with Azure AI Document Intelligence (or similar tooling).
• Familiarity with Azure Dev Ops, agile delivery, and writing user stories/backlogs; experience with Alteryx or similar tools.
• Open to Associate or Senior Associate level; location flexibility across the United States.

The wage range is $62,500.00 - $ per year, reflecting factors such as experience, training, and location. Crowe offers a comprehensive total rewards package; details vary by location and role.

Columbus, OH (and remote/hybrid possibilities may be considered for some roles). In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States. Crowe is not sponsoring for work authorization at this time.

We uphold Crowe’s values of Care, Trust, Courage, and Stewardship. All employees are expected to act ethically and with integrity at all times.

Crowe LLP is an equal employment opportunity employer. Crowe LLP does not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, genetics, national origin, disability, or protected veteran status. Please visit our webpage for notices of state and local fair chance laws where applicable.

Crowe is one of the largest public accounting, consulting and technology firms in the United States, serving clients worldwide as part of Crowe Global. For more information, visit