Service Desk Contractor - Inventory Specialist

As an integral part of the IT department supporting end-user services and asset logistics, you will play a vital role in maintaining operational efficiency. The ideal candidate will demonstrate adaptability, strong organizational skills, and excellent communication abilities, which will align successfully in the organization.

Job Title: IT Helpdesk & Asset Management
Location: Columbus, Ohio
Pay Range: $30-$32hr (official rate is not posted so this could change)
Duration: 12mo contract to hire
Candidates: US Citizens or GC Holders only please

• Support both Helpdesk operations and IT Asset Management functions in a hybrid environment.
• Receive, stock, tag, and organize IT hardware and peripherals, maintaining accurate inventory records.
• Provide Tier 1 technical support for hardware, software, and network issues to end users.
• Respond to helpdesk tickets via phone, email, and in-person, troubleshooting and resolving issues efficiently.
• Assist with onboarding and offboarding tasks, including device setup and account provisioning.

• 1–3 years of experience in IT support or asset management roles.
• Familiarity with inventory systems and asset tagging processes.
• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Basic knowledge of Windows OS, Office 365, and common IT tools.

• Opportunity to develop versatile IT support and asset management skills.
• Engagement with a collaborative and innovative team environment.
• Hands-on experience with inventory systems and ticketing tools like Service Now or Jira.
• Potential for professional growth within a supportive organization.
• Competitive pay rate aligned with industry standards.

• Medical and Prescription Drug Plans
• Dental Plan
• Vision Plan
• Health Savings Account
• Health Flexible Spending Account
• Dependent Care Flexible Spending Account
• Supplemental Life Insurance
• Short Term and Long Term Disability Insurance
• Business Travel Insurance
• 401(k), Plus Match
• Weekly Pay

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!