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Service Operations IT Lead
Job in
Columbus, Franklin County, Ohio, 43224, USA
Listed on 2025-12-22
Listing for:
Berger Health System
Full Time
position Listed on 2025-12-22
Job specializations:
-
IT/Tech
IT Support, IT Business Analyst, Systems Analyst
Job Description & How to Apply Below
* Exposure to clinical workflows and common healthcare applications (EMR/EHR, imaging, scheduling).
* Familiarity with ITIL concepts (Incident/Problem Management) and support tiers (L0–L3).
* Certifications (e.g., ITIL Foundation, HDI Support Center Analyst, CompTIA A+/Net+).
* Familiarity with large-scale IT call centers (supporting 20,000+ users and 14,000+ devices) is highly desirable.
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