Laundry Attendant

Position: Laundry Attendant - FT
Introduction

Overview
We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced.

You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits-such as day-one medical coverage, 401(k) matching, and annual performance bonus-may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

to discover how we empower team members to grow, thrive, and advance in their careers.

Responsibilities

• Washes, dries, folds, and inspects hotel linens and towels in accordance with established quality, safety, and chemical usage standards.
• Applies pre-treatment and spot-cleaning solutions to stained linens following approved guidelines to maintain presentation and longevity.
• Properly operates and maintains laundry equipment, including routine cleaning of lint traps, vent screens, and drain filters.
• Collects, sorts, and transports soiled linens and terry to designated laundry or storage areas and removes trash and recycling as assigned.
• Counts, inspects, verifies, and assists with linen and terry inventories, reporting shortages, inconsistencies, or quality concerns promptly.
• Monitors daily linen par levels and communicate supply needs or concerns to leadership in a timely manner.
• Delivers clean linens, towels, amenities, and supplies to guest floors, replenishes linen closets, and stocks housekeeping carts as assigned.
• Maintains cleanliness and organization of laundry rooms, storage areas, and other assigned back-of-house spaces.
• Supports housekeeping operations during high occupancy by supplying needed items and assisting with room readiness or special requests.
• Responds courteously and professionally to guest requests when encountered, offering assistance aligned with Four-Diamond service expectations.
• Follows all safety, OSHA, PPE, chemical handling, blood borne pathogen, key control, and emergency procedures at all times.
• Reports maintenance issues, safety hazards, unusual activity, or incidents promptly and completes work orders accurately.
• Maintains confidentiality, protects guest and team member privacy, attends required meetings, and performs additional job-related duties as assigned.

Requirements

• Must be at least 21 years of age.
• Candidates must have a high school diploma or equivalent.
• Must exhibit strong customer service and communication skills.
• Must have the ability to work a flexible schedule including nights, weekends, and holidays.
• A professional appearance is required,
• Must have the ability to respond to visual and verbal cues, work in confined spaces, and perform the physical duties of the role, including lifting up to 60 lbs. and frequent bending, reaching, and moving throughout the shift.