Banquet Captain

Job Overview

Renaissance Columbus Downtown Hotel sits in the heart of Columbus, offering easy access to landmarks such as the Ohio Theatre, German Village, and the Greater Columbus Convention Center. The hotel blends eclectic, modern design with upscale amenities, including a rooftop pool, Club Lounge, and locally inspired dining at Latitude 41 and Bar 41.

At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to and proud of the exceptional experiences we provide for our guests. We encourage you to bring your true self to work every day, celebrate you, and cheer you on as you shine bright in your career journey. With health and wellness programs, top‑class learning and development, and travel discounts, we work hard to deliver on what YOU need.

We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.

We are looking for our next great team member to join the Banquet Team.

• Highly competitive wages, $11 per hour plus gratuity
• An exceptional benefit plan for eligible associates & your family members
• 401K matching program for eligible associates
• Free Associate Meals
• Free Associate Parking
• Free Associate Bus Pass
• Discounts with our Crescent managed properties in North America for you & your family members and discounts at Marriott brand properties worldwide

• Supervise banquet staff in the completion of the assigned functions and set‑up, as well as oversee the service and break‑down functions in a safe manner.
• Check server and houseperson banquet event orders to ensure all information is accurate.
• Check room set‑up to see that banquet event order directions are completely followed. Ensure that all public areas are neat and clean.
• Make contact with group representatives and explain how to maintain contact if needed throughout the function.
• Communicate all banquet event order changes to catering or convention services office and affected departments.
• Coordinate with banquet staff set‑ups, changes and time schedules for all functions.
• Verify staffing levels for the next day's functions. Adjust schedules accordingly through the addition or cancellation of servers, bartenders, and house persons.
• Operate as a banquet server when needed; setting‑up, greeting, and serving the guest and breaking‑down the function.
• Inspect banquet areas at end of function to ensure all equipment is returned to its proper area and all areas are clean.
• Post all banquet checks at end of day and turn in to Night Audit.

• At least 1 year of experience in the Banquet Department.
• Food Handlers and TIPS or equivalent certifications are a plus.
• Strong organizational skills.
• Excellent communication skills.
• Customer service and satisfaction is a priority.

At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels are respected for their differences, just like the guests and owners we serve. We are dedicated to fostering an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.