Hotel Front Desk Attendant
Job in
Columbus, Franklin County, Ohio, 43224, USA
Listed on 2026-01-12
Listing for:
MainStay Suites Columbus North - Worthington
Full Time
position Listed on 2026-01-12
Job specializations:
-
Hospitality / Hotel / Catering
Customer Service Rep, Hospitality & Tourism, Guest Services, Hotel Front Desk
Job Description & How to Apply Below
The Front Desk Agent is responsible for being the first point of contact as well as the first impression with guests, handling all stages of a guest’s stay, which can include multitasking, and performing the following duties in a manner that reflects our hotel’s vision, mission, and core values.
Responsibilities- Operate the hotel switchboard, answer inquiries, and transfer calls as needed.
- Provide guests with information about hotel amenities, dining, and travel directions.
- Contact housekeeping and/or maintenance departments when a problem is reported and perform basic maintenance so as to minimize out of order rooms.
- Welcome guests warmly, determine their needs, and manage the registration process.
- Balance cash at the end of each shift and generate reports for the next shift.
- Availability to work flexible schedules, including weekends and holidays.
- Proven customer service experience with a strong guest‑focused mentality.
- Experience in food service or hospitality is preferred but not required—we welcome applicants at all experience levels.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Physical ability to stand, walk, and lift up to 25 pounds as needed.
$14 - $14.50 hourly
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