Patient Accounting Supervisor

Overview

Position:
Patient Accounting Supervisor

Department:
Health System Shared Services | Patient Accounting

Position located at Ackerman Road Administrative Offices.

• Oversee Patient Financial Services Specialist staff, whose duties consist of either accounts receivable billing/recovery from third party payment sources or patient customer service call center operations.
• Manage department workflow, monitor the amount and quality of work being performed, and distribute work accordingly.
• Prioritize and schedule daily work; provide leadership in department operations.
• Ensure team members receive appropriate training, communicate procedural and regulatory changes, perform financial analysis of accounts to ensure goals and priorities are met, support management as required, and document employee performance and progress.
• Address and resolve escalated issues with third parties and patients in a timely and customer-focused manner.

• Minimum
  
  Education Required:
  
  2-Year College Degree or equivalent combination of education and experience.
• Required Qualifications:
  
  Associate Degree or 3 to 5 years experience in a hospital customer service environment or related experience.

• Location:
  
  Ackerman Rd, 660 (0242)
• Position Type:
  Regular
• Scheduled
  
  Hours:
  
  40
• Shift: First Shift

Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post-offer process.

The university is an equal opportunity employer, including veterans and disability.

As required by Ohio Revised Code section , Ohio State will: educate students by means of free, open and rigorous intellectual inquiry to seek the truth; equip students with the opportunity to develop intellectual skills to reach their own, informed conclusions; not require, favor, disfavor or prohibit speech or lawful assembly; create a community dedicated to an ethic of civil and free inquiry, which respects the autonomy of each member, supports individual capacities for growth and tolerates differences in opinion;

treat all faculty, staff and students as individuals, hold them to equal standards and provide equality of opportunity with regard to race, ethnicity, religion, sex, sexual orientation, gender identity or gender expression.