Case Coordinator

Overview

Work is 100% on-site

Hours: Hours are expected to be 7:30 am – 4:00 pm. 40 hours per week. (Occasional weekends will be required)

Full Benefits Package includes:

• Salary- $23.90 – $28
• 12 Paid Federal Holidays
• Two weeks’ vacation & 56 hours paid sick leave, per SCA guidelines
• Medical, dental, vision insurance

Clearance:

• Must have ability to obtain a Secret Security Clearance

Experience: Candidates must be able to use a computer and be proficient with Microsoft Office Suite, with prior office experience preferred. Prior experience working with military personnel is also desired but not required.

Type of Work

The duties include but are not limited to the following:

• The non-clinical case management personnel will be experienced in all aspects and qualified in their respective functional areas. Contactor personnel shall not perform inherently governmental functions (i.e., representation of government, decision authority, etc.)
• Responsible for tracking medical status of ALL assigned Soldiers.
• Responsible for medical charting in eCase.
• Request profile exams/evaluations and audiology exams at physical exam center.
• Coordinate Soldier treatment plans with appropriate medical facilities.
• Maintain automated referrals indicated in MEDCHART.
• Submit case processing, medical documentation, and profile concerns to military/contacted provider.
• Attend PHA events as determined by the needs of the state and the individual units.
• Ensure those Soldiers referred by a provider are followed by the case management team.
• Manage Soldier’s care from the identification of the condition to when the Soldier is either:
  • Considered medically ready.
  • Administratively separated from the military.
• Follow the regulations and policies applicable to Individual Medical Readiness (IMR) and deployment, to include:
  • AR 25-50, Army Correspondence
  • AR 40-501, Standards of Medical Fitness
  • AR 40-66, Medical Records Administration
  • AR 600-60, Physical Performance Evaluation System
  • AR 600-8-4, Line of Duty Policy, Procedures and Investigations
  • AR 635-40, Physical Disability Evaluation System
  • FM 21-20, Physical Fitness Training
  • DA PAM 611-21 Military Occupational Classification and Structure
  • Ohio Army National Guard Personnel Readiness Campaign Plan (PRCP)
  • Health Insurance Portability and Accountability Act of 1996 (HIPAA)
  • Privacy Act of 1974
• Ensure all medical documentation received from the Soldier and/or their medical team is received and placed in appropriated electronic record, as well as the Soldier’s hard copy record.
• Maintain Soldier medical records in accordance with Army Regulation (AR) 40-66.
• Provide Records Custodian or delegate with all relevant medical documentation.
• Obtain release of information from Soldier.
• Educate Soldiers on resources available to improve medical readiness.
• Maintain Health Insurance Portability and Accountability Act of 1996 (HIPAA) standards and guidelines.
• Review and track health assessment (PHA, SRP) lab results contact SM and educate on lifestyle modifications.
• Upload medical documents of case managed Soldiers into Health Readiness Record (HRR).
• Stamp all medical documents for verification after uploading.
• Index uploaded medical documents.
• MODS entry of immunizations, designation of pregnancy, eye exams, medical warning tags.
• Provide all medical documents received for case management to Records Custodian to be filed using a document evidencing transfer of custody from the contractor to the government. Copy of each supporting transfer document shall be provided to the COR at the end of each month no later than 7 calendar days at the end of the month.
• Contractor will ensure all administrative charting in eCase is completed.
• Track medical appointments by communication with unit to ensure Soldier attendance and submission of follow up documentation.
• Log in eCase any contact with SM (email, voice call, or personal interview).
• Communicate with delegated government personnel to track compliance versus non-compliance.
• Run MEDPROS report Post PHA/SRP event.
• Monitor MEDPROS to ensure all scheduled services are completed/updated and current medical status is reflected.
• Report Medical Readiness to the Commander or his/her designated representative.
• Ensure Soldiers with T3, T4, P3 or P4 profiles are case managed in the eCase module.

All qualified applicants will receive consideration for employment. GCI gives preferential treatment to veterans.