Associate Manager Clinical Support, CareBridge

Associate Manager Clinical Support, Care Bridge

Care Bridge Health is a proud member of the Elevance Health family of companies, within our Carelon business. Care Bridge Health exists to enable individuals in home and community‑based settings to maximize their health, independence, and quality of life through home‑care and community‑based services.

Location:

Virtual – This role enables associates to work virtually full‑time, except for required in‑person training sessions, providing maximum flexibility and autonomy.

$55,600.00/yr – $95,910.00/yr

• Serves as a subject matter expert in the administrative and operational processes.
• Assists in problem solving complex issues and cases, such as provider calls, e‑services, and authorization issues.
• May answer calls from providers and members and respond to phone inquiries.
• Oversees out of network and chart review administrative processes.
• Works to streamline processes to ensure productivity and accuracy.
• Collaborates with internal departments on special projects and reporting.
• Hires, trains, coaches, counsels, and evaluates performance of direct reports.

• Requires high school diploma or equivalent with experience in the health field; or any combination of education and experience that provides an equivalent background.

• Proficient in Microsoft Office Programs.
• Experience in working with and pulling data.
• BA/BS degree in health or human services preferred.
• 6 to 12 months of managerial and/or supervisory experience preferred.

For candidates working in person or virtually in the following locations, the salary range for this position is $55,600 to $95,910.

Location(s):
Massachusetts, New Jersey, and Ohio.

Elevance Health offers benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase, and 401(k) contribution (all benefits are subject to eligibility requirements).

Vaccination Requirement:
Candidates in certain patient/member‑facing roles must be vaccinated against COVID‑19 and influenza. Unvaccinated candidates may be offered the role only if they provide an acceptable explanation.

Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws.

Applicants who require accommodation to participate in the job application process may contact elevancehealthj for assistance.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.