Healthcare Services Coordinator

Overview

Pro Scan Imaging is seeking a full-time Healthcare Services Coordinator for our Columbus, OH locations. Monday through Friday, with no weekends, holidays or on-call.

• Answer patient calls efficiently ensuring accurate registration, appointment scheduling, safety screening
• Discuss insurance benefits, as well as patient’s financial responsibilities
• Provide pleasant and accurate responses to patient questions and needs by editing, canceling or re-scheduling appointments
• Identify and escalate priority issues to the appropriate manager(s)
• Perform additional duties as assigned

Required Qualifications at this Level

• High School diploma or equivalent

• Excellent customer service skills and attitude
• Ability to work under extreme pressure in a fast-paced call center
• Knowledge of medical terminology
• Excellent attention to detail
• Excellent written and oral communication skills
• Computer, telephone, and fax machine utilization
• Knowledge of HIPAA rules and regulations

Note: Reading/seeing/writing—ability to read written communication; write legibly; and possess eye–hand coordination and manual dexterity to perform typing functions and operate appropriate equipment. Speaking/hearing—ability to communicate effectively with patients, families, physicians and staff; requires clear speech and auditory acuity. Body—moderate physical demands due to prolonged sitting; some bending and stretching; capable of moving objects and boxes of supplies up to 20 pounds.

Job Type: Full-time

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Retirement plan
• Vision insurance

• 8 hour shift
• Day shift
• Monday to Friday
• No nights
• Overtime

• Columbus, OH 43230 (Preferred)

• Columbus, OH 43230:
  Relocate before starting work (Preferred)

In person

Full Time

No