Prosthodontic​/Implant Patient Care Coordinator

Overview

The Ohio State University College of Dentistry seeks a full-time Prosthodontic/Implant Coordinator for the Advanced Prosthodontic Program. The college’s Advanced Prosthodontic Program trains graduate students in attaining excellence in clinical prosthodontics, prepares for careers in private practice, teaching and/or research, and become eligible for examination by the American Board of Prosthodontics. The clinical component of the program includes all phases of prosthodontics: fixed prosthodontics;

implant prosthodontics; complete denture prosthodontics; maxillofacial prosthetics; and removable partial prosthodontics. Reporting to the Director of the Advanced Prosthodontic Program, this position is responsible for the following.

• Patient Communication and Relationship Management: Serve as the primary point of contact for patients, explaining complex treatment plans and building rapport to ensure a positive patient experience in the Advanced Prosthodontics Clinic.
• Treatment Planning and Coordination: Collaborate with the residents to present treatment plans, schedule all appointments, and manage the logistics of multi-phase treatment.
• Financial and Administrative Management: Discuss financial arrangements, process insurance claims, and manage patient payments to ensure all financial matters are handled accurately and transparently.

The targeted hiring pay range is $19.28 - $25.19 per hour based on experience and education.

• The position requires successful completion of background check(s) and drug & alcohol screening.
• Required Qualifications A minimum of 4 years’ experience working in a health care setting, scheduling appointments and treatment plan; demonstrated ability to model subject-matter knowledge in written and oral language, accurately assess students  learning abilities, needs, and styles with written and verbal communications; ability to work closely and cooperatively with faculty, staff, residents and patients to assist in the multidisciplinary operation and management of prosthodontic and dental implant patient care.
  
  Computer skills and background in specific computer applications such as electronic health records IHIS and Axi Um, Microsoft Office Suite and computer competency including e-mail.
• Desired Qualifications Associates degree

• Location:
  
  Postle Hall (0024)
• Position Type:
  Regular
• Scheduled
  
  Hours:
  
  40
• Shift: First Shift

• Prolonged periods of sitting at a desk and working on a computer
• Occasional standing and walking within the office
• Ability to lift up to 20 lbs (e.g., office supplies, files)
• Manual dexterity for keyboarding and handling paperwork
• Clear vision (with or without correction) for reading screens and documents
• Ability to communicate effectively in person and by phone

Notes
:
Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.

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The university is an equal opportunity employer, including veterans and disability.

As required by Ohio Revised Code section , Ohio State will: educate students by means of free, open and rigorous intellectual inquiry to seek the truth; equip students with the opportunity to develop intellectual skills to reach their own, informed conclusions; not require, favor, disfavor or prohibit speech or lawful assembly; create a community dedicated to an ethic of civil and free inquiry, which respects the autonomy of each member, supports individual capacities for growth and tolerates differences in opinion;

treat all faculty, staff and students as individuals, hold them to equal standards and provide equality of opportunity with regard to race, ethnicity, religion, sex, sexual orientation, gender identity or gender expression.