Service coordinator l - Salem Village

Overview

Full Time – 40 hours per week

Job Description
Competitive Pay – Awesome Benefits!

Work Type: Full Time – 40 hours per week

Salem Village – 76 units located in Columbus, Ohio. This senior apartment community is supported by a team of property management professionals that are unmatched in the area.

National Church Residences is the nation’s largest provider of affordable senior housing and health care services.

We are seeking Service Coordinators who will share our vision to advance better living and care for seniors.

• Demonstrates ability to advocate, organize, problem-solve, and provide results for the residents served
• Assume responsibility for coordinating programs and activities for residents
• Serve as a liaison to community agencies, network with community service providers, and seek out new services available to residents. Identify low-cost service providers and/or negotiate discounts
• Engage all residents in the building(s) to identify areas of need and make referrals to community agencies when necessary
• Develop a Resource Directory that includes a listing of state and/or local service providers
• Sponsor educational events that include subjects relating to health care, agency support, life skills and referral sources
• Provide quality customer service to all residents, addressing concerns and assisting with basic needs
• Assist residents in acquiring and utilizing desired community services such as housekeeping, meals, transportation, personal services, financial assistance, day care counseling
• Monitor, document, and relay any feedback or concerns from residents and their families
• Manage relationships, both internally and externally exercising appropriate communication and interpersonal skills

Education: Bachelor’s degree in social work or a related field preferred.

Experience:

• Two or more years of experience delivering social services to elderly and/or family populations preferred.
• Working knowledge of supportive services and local community resources.
• Demonstrated ability to advocate, organize, problem-solve, and deliver measurable results for residents.

• Medical & Rx (both PPO & HDHP w/HSA) – including coverage for Fertility
• Dental, Vision, Life, AD&D, Accident, Hospital Indemnity, Critical Illness & Pet Telehealth (Airvert)
• Flexible Spending accounts for health, dependent care, transportation and parking
• Parental Leave for 4-weeks @ 100% pay
• Short & Long-term Disability coverage – 100% company-paid
• Paid Time Off (PTO) and Paid Holidays
• Reimbursement for Tuition expenses
• Employee Discounts including Tickets, Retail, etc.
• Well-being Programs including EAP, Tobacco Cessation, Weight-loss, Women’s Reproductive support, and more
• 401(a) & 403(b) Retirement plans with an automatic 3% company contribution plus another 3% matching contribution
• Programs may vary depending on Full Time, Part Time or Contingent status

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, military status, disability, genetic information and/or any other characteristics protected by applicable law.