Referral and Eligibility Coordinator

Referral and Eligibility Coordinator

8am-5pm/Full Time/up to $21 per hour

Lutheran Social Services of Central Ohio is currently seeking a Referral and Eligibility Coordinator for Faith Mission Health Center in Columbus, Ohio.

The ideal candidate will share Our Mission:
Creating a better world by serving people in need.

• Perform insurance verification check one to two days prior to patient's appointments, contact patient when lapsed insurance or missing information.
• Assess patients for eligibility for Medicaid, Medicare and assist with the application process.
• Responsible for educating and enrolling patients in the sliding fee scale program including application, agreement and income verification.
• Provide individual patient support and develop rapport with clients Identify and address social barriers that inhibit access to health care, including but not limited to: transportation barriers, language barriers, literacy barriers, cognitive barriers, financial barriers.
• Facilitate patient access to appropriate medical and specialty providers, treatment, and services identified in the Care Plan and meet with providers as needed to coordinate care.
• Enter referral information into the EMR system Keep track of patient referrals in the system and follow up with patient who have missed the specialty appointment.
• Connect patients to relevant community resources, with the goal of enhancing patient health and well-being, increasing patient satisfaction, and reducing health care costs.
• Complete progress notes in an electronic health record system.
• Collaborate with the Front Office team to coordinate meeting time with all new patients of LSS Health Center.
• Attend relevant training courses/webinars and meetings as assigned.
• Perform other duties as assigned.

• High School degree, GED, or equivalent work experience required.
• Experience in clinical or community resource setting preferred.
• Proficiency with basic software (i.e. Word, Excel, Outlook, PowerPoint, etc.).
• Proficiency with electronic medical records system.
• Knowledge of community services and resources.

• Health insurance with 4-plan options!
• Tuition Reimbursement Program
• 403(b) retirement plan with employer matched savings
• Dental and Vision insurance
• Medical and Childcare Flexible Spending (FSA)
• Health Savings Account
• PTO and 12 Paid Holidays
• Discount Marketplace
• Opportunity to make a positive impact on individuals & the community

* some part-time positions may be eligible for some benefits as well

We put our Mission of Service into action. Every day LSS serves thousands of people in 27 Ohio counties by addressing the four core societal issues of food, shelter, safety, and healing. LSS offers Food Pantries, housing and supportive services through homeless shelters, domestic violence services, senior living and health care, affordable housing communities, and other services that uplift families and strengthen communities.

Lutheran Social Services of Central Ohio is committed to being an equal opportunity employer.