Director, Operations - Neuro Heart

We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more – in our careers and in our communities.

The Director of Operations supervises and coordinates multiple activities, including statistical, performance and managerial reporting, decision and budget support, billing, supply chain, and capital planning / execution. The Director of Operations participates in the development of clinical/operational strategy and is responsible for directing operations at the Ohio Health Advanced Heart & Vascular Center. The Director of Operations will work in close collaboration with appointed Medical Directors and System Service Line leadership.

• Monitors and reports on monthly service line trends. Partners with clinical leaders to develop counter-measures for variances in performance. Continually seeks new methods to deliver timely, electronic and actionable information to key medical, executive and service line leaders.
• Provides primary support to Riverside Neuroscience ACM Board co-management. Supports physician and administrative chair in coordinating monthly board meetings and maintains documentation related to Board performance. Obtains specialized training coordinated through Ohio Health Legal Services to ensure compliance with regulatory guidelines.
• Manages operations across direct reporting cost centers and teams.
• Collaborates with clinical leaders to develop, deploy and maintain data-driven staffing models.
• Establishes and maintains positive and effective working relationships with physician leaders and medical staff.
• Manages all service line charge entry processes. Ensures charge entry is accomplished via timely, efficient and accurate processes. Develops and deploys audit tools and processes to validate performance.
• Manages service line routine capital projects.
• Organizes and facilitates monthly service line business reviews.
• Champions the application of standard work for administrative processes with the aim of minimizing variability and improving operational performance.
• Participates in goal development in each cost center. Partners with clinical managers in achieving goals.

The major duties, responsibilities and listed above are not intended to be all-inclusive. Employee is expected to perform other duties as requested by supervisor.

Bachelor's Degree (Required)

Bachelor's Degree
Field of Study:
Business
Years of experience: 3

MBA or MHA (or equivalent) and MS Office Products (including Word, Excel) or relevant years of experience

Education, Credentials, or MHA (or equivalent); EPSi, EPIC, MS Office Products (including Access, Excel, Visio, MapPoint); statistical software (SAS, sCS, Minitab). Five years of previous experience in acute care setting.

Day

40

Heart Services Admin

• if your passion is to work in a caring environment
• if you believe that learning is a life-long process
• if you strive for excellence and want to be among the best in the healthcare industry

Ohio Health is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. Ohio Health does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law.

Equal employment is extended to all persons in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment.