Healthcare Services Coordinator

Pro Scan Imaging is seeking a full-time Healthcare Services Coordinator for our Columbus, OH location. Schedule is Monday through Friday with no weekends, holidays or on-call.

• Answer patient calls efficiently ensuring accurate registration, appointment scheduling, safety screening
• Discuss insurance benefits, as well as patients' financial responsibilities
• Provide pleasant and accurate responses to patients' questions and needs by editing, canceling, or rescheduling appointments
• Identify and escalate priority issues to the appropriate manager(s)
• Perform additional duties as assigned

• High School diploma or equivalent

• Excellent customer service skills and attitude
• Ability to work under extreme pressure in a fast-paced call center
• Knowledge of medical terminology
• Excellent attention to detail
• Excellent written and oral communication skills
• Computer, telephone, and fax machine utilization
• Knowledge of HIPAA rules and regulations

Reading/Seeing/Writing - Requires the ability to read written communication. Employee must be able to write legibly as well as possess eye-hand coordination and manual dexterity to perform typing functions and operate appropriate equipment.

Speaking/Hearing - Ability to communicate effectively with patients of all ages, families and others requiring appropriate information as it pertains to the services provided by Pro Scan and the Central Billing Department. Must be able to communicate on a one-to-one basis using appropriate grammar, vocabulary and word usage. Requires clear speech and auditory acuity.

Body - Moderate physical demands due to prolonged sitting. Some bending and stretching required. Able to move independently. Must be able to move objects and boxes of supplies, weighing up to 20 pounds.

Full-time

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Retirement plan
• Vision insurance

• 8 hour shift
• Day shift
• Monday to Friday
• No nights
• Overtime

• Columbus, OH 43230 (Preferred)

• Columbus, OH 43230:
  Relocate before starting work (Preferred)

In person

Full Time

No

• Entry level

• Administrative, Health Care Provider, and Management

• Hospitals and Health Care and Medical Practices