Patient Access Specialist

Job Opening for Stillwater Billings Clinic - Located in Columbus, Montana

Patient Access Specialists are instrumental in ensuring the efficient and effective flow of patient access needs as well as initiating the revenue cycle throughout Billings Clinic. Responsible for providing excellence in customer service by greeting, registering and gathering appropriate information for clinical and patient financial use. Included are appropriate demographic and insurance information, scheduling appointments, collection of co-payments and self-pay deposits and posting payments directly into the billing system.

Position must fully understand the ramifications and impacts of incomplete or inaccurate information as it relates to clinical staff and the revenue cycle.

• High school diploma or equivalent
• Some college or healthcare focused classes preferred such as medical terminology, medical office practices, etc.
• Demonstrated excellence in customer service skills
• One year customer service experience; healthcare preferred
• Or an equivalent combination of education and experience relating to the above tasks, knowledge, skills and abilities will be considered.

Human Resources is located on the corner of North 29th and 8th Avenue North. Enter through the main entrance to the building and go to the lower level. Human Resources is located at the bottom of the main entrance staircase to the right.