Clinical Administrative Assistant

Clinical Administrative Assistant

Join Ohio ENT & Allergy Physicians to work as a Clinical Administrative Assistant at Bethel Road-Westerville. Monday–Friday, 8 a.m.–5 p.m. (Occasional overtime may be required).

We are looking for a highly motivated individual with a passion for providing excellent patient care to support our physicians. This role involves greeting patients, answering phones, scheduling surgeries and diagnostic testing, handling PAT orders, managing insurance pre-certifications, and maintaining EMR accuracy. The assistant will travel with physicians to other facilities as needed.

• Greet patients, answer phones, and return calls.
• Schedule surgeries and reserve surgery slots at facilities.
• Handle PAT orders and schedule diagnostic testing.
• Manage all insurance pre-certifications for surgeries and diagnostic testing.
• Travel to other facilities along with physicians.

• Ensure consents are signed electronically with the patient on the same day.
• Schedule surgeries and post‑operative appointments with the patients.
• Enter surgery information into the EMR.
• Complete the surgery PAT form and any additional information pertaining to the surgery.
• Schedule diagnostic tests.
• Handle insurance pre‑certs/predeterminations as needed.
• Schedule peer‑to‑peer review calls at the request of the Pre‑Cert department.
• Answer phone calls promptly and return calls in a timely manner.
• Manage EMR desktop hourly.
• Check faxes hourly and complete letters daily.
• Complete all chart reports.

Med/Dental/Vision, Paid Personal Time, Paid Holidays, 401(k), Paid STD/LTD/Life.

Medical office environment. Mondays–Fridays | 8:00 a.m.–5:00 p.m. Occasional overtime may be required.

• At least 1 year experience in a medical office environment.
• Excellent oral and written communication skills.
• Knowledge of Athena Health (formerly GE‑Centricity) practice management software, timekeeping software, and EHR packages.
• Knowledge of Microsoft Office software.
• Ability to establish and maintain effective working relationships with physicians and other co‑workers.
• Adherence to HIPAA privacy and security regulations and guidelines.
• Compliance with OSHA standards and guidelines.

Entry level

Full‑time

Administrative

Hospitals and Health Care