Program Administrator

Program Administrator 2 )

Organization:
Job & Family Services

Agency Contact: odjfscareerso.gov

Work Location:

James A Rhodes Office Tower, 31st Floor, 30 East Broad Street, Columbus, OH 43215

Primary

Location:

United States

Compensation: $32.35 per hour

Schedule:

Full-time

Union:
Exempt from Union

Program Management

Program Management

Analyzation, Attention to Detail, Customer Focus, Goal Setting, Organizing and Planning, Verbal Communication, Written Communication

The Ohio Department of Job and Family Services (ODJFS) supports Ohioans and their families through the following programs:

• Cash and Food Assistance
• Employment Services and Workforce Development
• Unemployment Insurance
• Adult Protective Services
• Child Support

Public service is an honorable way to serve the community in a hands‑on dedicated way. You can make a difference in someone’s world!

• We will be a leader in customer satisfaction.
• We will have a reputation that attracts and retains talented, diverse, and dedicated employees.
• We get better at what we do every day.

Office of Child Support (OCS) establishes policies and guidelines for the child support program based on federal and state laws. Ohio’s child support program provides services to help ensure that children receive the financial and medical support they are legally entitled to and deserve. Lean more about the office by visiting the ODJFS OCS website.

In this position, you provide program direction by assisting and/or relieving the Deputy Director of various administrative duties, as well as act as a liaison between the Deputy Director, Assistant Deputy Directors, Bureau Chiefs, and management staff.

• Analyze and evaluate OCS programs, policies, and procedures to ensure compliance.
• Respond to OCS operational programmatic issues and needs of staff.
• Assist in defining and implementing departmental goals and objectives in relation to goals of agency.
• Respond to complex and/or confidential correspondence.
• Assist in the development and implementation of OCS internal policies and procedures.
• Serve as OCS liaison regarding personnel related actions.
• Manage business functions of the office.

• Ability to collaborate with others as well as work independently.
• Analytical and problem‑solving skills.
• Strong written and verbal communication skills.
• Operation of personal computer and software applications, including Microsoft Office 365 applications.
• Ability to handle competing priorities and remain composed in a fast‑paced environment.
• Must be solution oriented with forward focus thinking to solve problems that are not always defined.

• You will sometimes have a workload with competing priorities.

Standard workdays are Monday through Friday. Hours are between 7:00 a.m. and 6:00 p.m.

James

A. Rhodes State Officer Tower - 30E Broad Street, 31st Floor, Columbus, OH 43215

May be required to travel for occasional meetings, training, or other operational needs.

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full‑time and part‑time employees. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:

• Medical Coverage
• Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
• Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
• Childbirth, Adoption, and Foster Care leave
• Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
• Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)

* Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.

The ideal candidate, at minimum, must have the following:

• Option 1:
  Completion of undergraduate core program in business administration, management science or public…